Effective AIOps technology must first automate the discovery process across hybrid environments, create an accurate inventory – automatically updating the CMDB – and then correlate millions of data points across all IT domains. AIOps has the smarts to apply machine learning to detect patterns and reduce noise. It presents that information through an intuitive UI, so organizations can easily view and gain insights into what’s happening, both in the present and future.
Gartner is cited for coining the term AIOps, defined as “the application of machine learning (ML) and data science to IT operations problems. AIOps platforms combine big data and ML functionality to enhance and partially replace all primary IT operations functions, including availability and performance monitoring, event correlation and analysis, and IT service management and automation.”