Automate All of IT.

Everything from simple tasks to complex, multi-step processes automated and orchestrated cross-domain with no code

What can you automate with Resolve?

  • IT Operations: Achieve infrastructure scalability and flexibility
  • IT Service Management: Overcome challenges related to supporting a remote workforce
  • Network Operations: Ensure continuous service delivery and reduce MTTR
  • Cloud Operations: Orchestrate across all cloud vendors from a single pane of glass
  • Auto-Discovery and Dependency Mapping: Get complete infrastructure visibility and strengthen your ITSM foundation
  • Integrated Event Management & Remediation: Accelerate MTTR, safeguard business continuity, and improve efficiency
  • Enterprise Orchestration/Center of Excellence: Unify siloed tribal knowledge through centralized enterprise orchestration

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Meet some of our awesome customers

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Accenture

Why Resolve? Take a Look.

Automate the Unimaginable

Here are some examples, but the sky's the limit.

AUTOMATE SERVICE DESK REQUESTS FOR SPEED & OPERATIONAL EFFICIENCY

  • Automate user onboarding processes, like creating email accounts, assigning permissions, provisioning software, & updating AD
  • Integrate with chat bots & tools like Slack, Skype, & Teams to trigger automations
  • Offer self-service automation options for common tasks such as password resets
  • Troubleshoot end-user issues (such as slow PCs)
  • Automate change requests, including the entire documentation trail

AUTOMATE END-TO-END PROVISIONING + DEPLOYMENT
(NETWORK, COMPUTE, CLOUD + APPS)

  • Automate end-to-end deployment processes for servers, network devices, & applications
  • Automate the end-to-end patch management process
  • Check & remediate configuration drift
  • Automate resource & capacity optimization

AUTOMATE INCIDENT DIAGNOSTICS + RESOLUTION TO REDUCE MTTR

  • Correlate thousands of events to reduce alarm noise & pinpoint root cause
  • Automatically validate incidents & collect diagnostic data from multiple systems
  • Perform fully automated incident investigation & remediation procedures
  • Empower frontline operators with guided procedures & automations pre-approved by subject matter experts
  • Track all remediation actions, evidence, & artifacts for a full audit trail

PREDICT, PREVENT, & PROACTIVELY MANAGE FOR IMPROVED RELIABILITY

  • Predict & prevent potential issues with automated fixes before customers experience service degradation
  • Proactively execute automated system health checks
  • Optimize resource utilization dynamically
  • Automatically backup & refresh databases
  • Test network connectivity & performance
  • Automate changes during specified windows for compliance