Power Your Automation CoE

From the Process to the Tooling - We've Got Everything You Need to Level-Up Your Automation CoE

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Building and perfecting your Automation CoE isn't easy, but with Resolve's expertise and enterprise automation platform, you're set up for success.

Just a few reasons we've been chosen as the winning technology for automation:

  • We provide cross-domain coverage fuels a wide range of use cases across compute, network, storage, security and service desk
  • We scale with you! We power more than 1.25M automations every hour across millions of devices
  • Our low-code/no-code automation designer giving you and your team the ability to get up and running almost immediately
  • Our expansive list of integrations across your IT ecosystem supports omni-channel triggers and takes actions on inputs from these systems
  • The ability to combine the power of AIOps + Automation to fuel agile, autonomous ITOps

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Why Resolve? Take a Look.

Automate the Unimaginable

Here are some examples, but the sky's the limit.

AUTOMATE SERVICE DESK REQUESTS FOR SPEED & OPERATIONAL EFFICIENCY

  • Automate user onboarding processes, like creating email accounts, assigning permissions, provisioning software, & updating AD
  • Integrate with chat bots & tools like Slack, Skype, & Teams to trigger automations
  • Offer self-service automation options for common tasks such as password resets
  • Troubleshoot end-user issues (such as slow PCs)
  • Automate change requests, including the entire documentation trail

AUTOMATE END-TO-END PROVISIONING + DEPLOYMENT
(NETWORK, COMPUTE, CLOUD + APPS)

  • Automate end-to-end deployment processes for servers, network devices, & applications
  • Automate the end-to-end patch management process
  • Check & remediate configuration drift
  • Automate resource & capacity optimization

AUTOMATE INCIDENT DIAGNOSTICS + RESOLUTION TO REDUCE MTTR

  • Correlate thousands of events to reduce alarm noise & pinpoint root cause
  • Automatically validate incidents & collect diagnostic data from multiple systems
  • Perform fully automated incident investigation & remediation procedures
  • Empower frontline operators with guided procedures & automations pre-approved by subject matter experts
  • Track all remediation actions, evidence, & artifacts for a full audit trail

PREDICT, PREVENT, & PROACTIVELY MANAGE FOR IMPROVED RELIABILITY

  • Predict & prevent potential issues with automated fixes before customers experience service degradation
  • Proactively execute automated system health checks
  • Optimize resource utilization dynamically
  • Automatically backup & refresh databases
  • Test network connectivity & performance
  • Automate changes during specified windows for compliance

Learn More About Our IT Automation and AIOps Platform at Our Resource Center

New Gartner Report: How to Start Executing a Successful Automation Strategy
  • Analyst Report

New Gartner Report: How to Start Executing a Successful Automation Strategy

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[Presentation] The Data Is In: How People, Process, & Technology Advance Automation Maturity
  • Presentation

[Presentation] The Data Is In: How People, Process, & Technology Advance Automation Maturity

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EMA Research: A Four-Stage Maturity Model for IT Automation
  • Analyst Report

EMA Research: A Four-Stage Maturity Model for IT Automation

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