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Journey to Automation Success

A 12-Week Trek to New IT Frontiers

We kicked off 2021 with a 12-week series to ensure you crush your automation goals this year! Each week, we've revealed a new resource to help you reach the next milestone on your journey to automation success.

Want to get new resources delivered right to your inbox? Sign up for our email updates! Or just scroll down to get started.

12-Week Journey to Automation Success
Video Image 12 Weeks Lander

WEEK TWELVE: CONTINUE EXPLORING NEW FRONTIERS

It's the final stop on our 12-week journey to automation success, but we encourage you to continue your automation exploration.

With that in mind, we leave you with our new video library. It's brimming with automation demos, how-to's, customer insights and more, so you can delve deeper into the use cases that matter most to your organization.

Lander Dark NOC e Book

WEEK ELEVEN: BLAST OFF TO THE FUTURE OF NETWORK OPERATIONS

Network operations have evolved dramatically in the wake of digital transformation — and the increasing infrastructure complexity that has accompanied it. In our latest eBook, we explore the future of network operations, the so-called "Dark NOC," and a blueprint for success when it comes to modernizing your NetOps.

Download the eBook to see actionable steps that teams can take today to achieve both quick wins and long-term success on the road to the future NOC and beyond.

What the Heck full Ipad trim

WEEK TEN: ACHIEVE WARP SPEED WITH HYPERAUTOMATION

Tune into this on-demand webcast to get all of your questions answered about hyperautomation!

Veteran CIO and best-selling author Isaac Sacolick joins us as we explore what hyperautomation means and — more importantly — why you should care. See how hyperautomation connects insights to automated actions to:

  • Improve performance and reliability of mission-critical apps
  • Predict and prevent outages with intelligent automations
  • Accelerate incident recovery and root cause analysis
  • Automate repetitive processes like patching
  • Scale automation quickly across the organization
EMA Maturity Model Lander

WEEK NINE: ASSESS YOUR AUTOMATION MATURITY

Ready to assess your automation maturity? This analyst report from EMA Research provides an Automation Maturity Model that will help you do just that. See how you rate across three key vectors: technology, process, and organization. Strategically leveraging these vectors will help you move from reactive → active → proactive → dynamic automation as your automation initiatives gain momentum.

Get the report to gain valuable insights into:

  • The four stages of automation maturity
  • Common roadblocks and tips to overcome them
  • How IT's role transforms as automation maturity progresses
  • How AIOps can be a powerful accelerant
  • How automation impacts employee and customer experience
Featured 6 Automations e Book New

WEEK EIGHT: 6 AUTOMATIONS TO ACCELERATE IT OPERATIONS

The conundrum persists: How do you deliver quality IT services faster and expand digital transformation initiatives without increasing costs or headcount?

Download our new eBook to explore six critical automations that we think every IT team should prioritize to streamline operations and overcome today's challenges, including:

  • Lack of visibility across systems, environments and tools
  • Difficulty meeting SLAs and expectations for perfect reliability and performance
  • Increasing alarm noise and data volumes
  • Rising MTTR and support costs
  • Supporting the rapid shift to work-from-home
  • Overcoming challenges stemming from distributed IT teams, including governance and process issues

Get real-world insights into how automation can help you optimize resources, lower costs, and improve customer satisfaction.

Build Automation KPI Dashboard Webcast Lander OD

WEEK SEVEN: QUANTIFY & COMMUNICATE ROI

Quantifying and communicating the value of automation is critical for the long-term success of your automation initiatives. It helps you secure the cross-functional support required to scale. But that's not all...metrics can also inform your strategic roadmap and help you determine what to automat next.

Watch the on-demand webcast, "Build Your Automation KPI Dashboard," to explore:

  • Key automation metrics you should consider tracking – and why
  • Examples of real-world automation KPI dashboards
  • Tips and processes to help you build your dashboards
  • Levers to accelerate your automation ROI
  • Prioritizing automation candidates using a data-driven approach
  • Building a business case to scale automation initiatives
Learn How to End Your CMDB Saga with this eBook

WEEK SIX: FORGE YOUR AUTOMATION FOUNDATION

Now that we're at the halfway point on our journey, it's time to get your CMDB house in order.

The CMDB has been a source of heartache over the decades, but it's ready to leave its bad reputation behind. Thanks to new technologies, the CMDB is finally delivering on its long-awaited promise to fuel efficient operations, effective troubleshooting, change management, and more.

Our new eBook explores:

  • The checkered history of the CMDB, from humble beginnings to present day
  • Why getting your CMDB right is so important...and so difficult
  • How to make the CMDB the center of your IT operations universe
  • A framework and action plan to achieve CMDB success
  • Leveraging new technologies to ensure accuracy and eliminate manual updates
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WEEK FIVE: INSPIRE YOUR CHAMPIONS

Building a culture of automation has been a hot topic in our recent executive roundtables. IT leaders universally agree this is a key ingredient for automation to succeed. This week, we are highlighting a real-world case study on how FIS, the largest provider of financial technology solutions, developed a culture that embraces automation.

In this featured video, you'll hear how the FIS team created an automation-centric culture, including:

  • Building a strong foundation with an Automation Center of Excellence
  • Empowering non-technical people to participate with the right tools and training
  • Launching and activating around automation across their organization
  • Evolving skills and org structure for new automation-focused job functions
  • Creating excitement with internal success stories and awards
  • Making automation a cornerstone of business strategy
transform tools like Microsoft Teams and Slack into powerful self-service agents

WEEK FOUR: FUEL UP FOR THE FUTURE OF WORK

Hop onboard our webcast: Power Self-Service with Automation + ChatOps & Virtual Agents.

Our automation ninjas will demonstrate how you can pair automation with common chat tools, like Slack and Teams, to create powerful self-service agents that keep hybrid and remote workforces happy.

They'll also show you how virtual agents that harness natural language processing (NLP) can take it to the next level, as well as how to go beyond basic tasks (like password resets) to automate more complex processes and handle a broader spectrum of service requests, from incident response to on-demand provisioning and beyond.

3 Ways Hyperautomation Enables IT Ops

WEEK THREE: CHART YOUR COURSE

Now that you've started to assemble your crew and lay the foundation for an Automation Center of Excellence... it's time to set your sights on what's possible with hyperautomation.

Wondering what the heck hyperautomation is? And why it matters?

Isaac Sacolick, bestselling author and digital transformation leader, explores why and how you can chart a course to hyperautomation in our latest blog: 3 Ways Hyperautomation Enables Breakthrough IT Operations.

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WEEK TWO: BUILD YOUR LAUNCHPAD

Did you know that an Automation Center of Excellence can help you overcome common hurdles, create an innovative culture that embraces automation, select enabling technologies, establish automation governance, measure and communicate successes, develop new skillsets, and create new roles?

This new Bloor report, "Automation Excellence," provides the framework you need to get started and explains the role and benefits of centralizing your automation function.

Week one gartner team report 4

WEEK ONE: ASSEMBLE YOUR CREW

The journey to automation success begins with assembling your crew. In fact, Gartner estimates that “through 2022, 70% of organizations with product-oriented automation teams will double their delivery cadence of new initiatives.”

This new Gartner report, "Start Building Your Automation Team Now," provides expert insight into team models, defining new roles, demonstrating success, and improving governance.

Continue Your Exploration

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Top Network Automation Use Cases to Maximize ROI

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Forge a Strong ITSM Foundation with Automation & AIOps

As we adjust to new ways of working and living, ITOps face many unexpected challenges. Get tips for immediate relief and prepare for whatever comes next.

EMA Webcast Deck Automation Tile
  • Slide Deck

EMA Research: AIOps & the Automation Handshake

Download the slides from our recent webcast with EMA highlighting recent survey results on the power of combining AIOps with advanced automation.