To ensure you crush your automation goals, each stage reveals a new resource to help you reach the next milestone on your journey to automation success.
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The journey to automation success begins with assembling your crew. In fact, Gartner estimates that “through 2022, 70% of organizations with product-oriented automation teams will double their delivery cadence of new initiatives.”
This new Gartner report, "Start Building Your Automation Team Now," provides expert insight into team models, defining new roles, demonstrating success, and improving governance.
Did you know that an Automation Center of Excellence can help you overcome common hurdles, create an innovative culture that embraces automation, select enabling technologies, establish automation governance, measure and communicate successes, develop new skillsets, and create new roles?
This new Bloor report, "Automation Excellence," provides the framework you need to get started and explains the role and benefits of centralizing your automation function.
Now that you've started to assemble your crew and lay the foundation for an Automation Center of Excellence... it's time to set your sights on what's possible with hyperautomation.
Wondering what the heck hyperautomation is? And why it matters?
Isaac Sacolick, bestselling author and digital transformation leader, explores why and how you can chart a course to hyperautomation in our latest blog: 3 Ways Hyperautomation Enables Breakthrough IT Operations.
Hop onboard our webcast: Power Self-Service with Automation + ChatOps & Virtual Agents.
Our automation ninjas will demonstrate how you can pair automation with common chat tools, like Slack and Teams, to create powerful self-service agents that keep hybrid and remote workforces happy.
They'll also show you how virtual agents that harness natural language processing (NLP) can take it to the next level, as well as how to go beyond basic tasks (like password resets) to automate more complex processes and handle a broader spectrum of service requests, from incident response to on-demand provisioning and beyond.
Building a culture of automation has been a hot topic in our recent executive roundtables. IT leaders universally agree this is a key ingredient for automation to succeed. This week, we are highlighting a real-world case study on how FIS, the largest provider of financial technology solutions, developed a culture that embraces automation.
In this featured video, you'll hear how the FIS team created an automation-centric culture, including:
Now that we're at the halfway point on our journey, it's time to get your CMDB house in order.
The CMDB has been a source of heartache over the decades, but it's ready to leave its bad reputation behind. Thanks to new technologies, the CMDB is finally delivering on its long-awaited promise to fuel efficient operations, effective troubleshooting, change management, and more.
Our new eBook explores:
Quantifying and communicating the value of automation is critical for the long-term success of your automation initiatives. It helps you secure the cross-functional support required to scale. But that's not all...metrics can also inform your strategic roadmap and help you determine what to automat next.
Watch the on-demand webcast, "Build Your Automation KPI Dashboard," to explore:
The conundrum persists: How do you deliver quality IT services faster and expand digital transformation initiatives without increasing costs or headcount?
Download our new eBook to explore six critical automations that we think every IT team should prioritize to streamline operations and overcome today's challenges, including:
Get real-world insights into how automation can help you optimize resources, lower costs, and improve customer satisfaction.
Ready to assess your automation maturity? This analyst report from EMA Research provides an Automation Maturity Model that will help you do just that. See how you rate across three key vectors: technology, process, and organization. Strategically leveraging these vectors will help you move from reactive → active → proactive → dynamic automation as your automation initiatives gain momentum.
Get the report to gain valuable insights into:
Tune into this on-demand webcast to get all of your questions answered about hyperautomation!
Veteran CIO and best-selling author Isaac Sacolick joins us as we explore what hyperautomation means and — more importantly — why you should care. See how hyperautomation connects insights to automated actions to:
Network operations have evolved dramatically in the wake of digital transformation — and the increasing infrastructure complexity that has accompanied it. In our latest eBook, we explore the future of network operations, the so-called "Dark NOC," and a blueprint for success when it comes to modernizing your NetOps.
Download the eBook to see actionable steps that teams can take today to achieve both quick wins and long-term success on the road to the future NOC and beyond.
STAGE TWELVE: CONTINUE EXPLORING NEW FRONTIERS
It's the final stop on our 12-stage journey to automation success, but we encourage you to continue your automation exploration.
As we adjust to new ways of working and living, ITOps face many unexpected challenges. Get tips for immediate relief and prepare for whatever comes next.