Take on more with the power of purpose-built, no-code automation
Automate day-to-day IT processes, from maintenance checks to incident remediation.
Orchestrate and automate remediation, incident response, and service requests across your IT processes and applications running on Azure.
Exceed IT SLAs
Lower MTTR and increase organization productivity
Auto-Remediate Incidents
Automate incident response to build resilient infrastructure
Proactively Run Health Checks
Ensure business continuity with ongoing maintenance
Now available on the Azure Marketplace
Empower your IT Teams to move faster with Automated IT Operations
Quickly validate, diagnose, and fix problems with Resolve
Use the Resolve platform to automate across all your legacy, and modern IT infrastructure.
- Trigger and validate alerts and IT incidents automatically
- Run thorough diagnostics to collect critical data
- Integrate with your favorite ITSM to enrich ticket data real-time
- Resolve issues with auto-remediation or interactive remediation
Accelerate, Scale, and Transform with Solutions Designed to Manage Complexity
Resolve helps IT organizations globally deliver services faster, save money, reduce MTTR, and do more with less, empowering admins, minimizing escalations, address business needs.
$1M
SAVED EVERY YEAR
by simply automating Windows and UNIX server restarts for one of the top three global credit card companies.
90%
GAIN IN EFFICIENCY
(from 45 minutes to 5 minutes) by automating service restarts for the leading U.S. drug store chain.
60x
IMPROVEMENT IN MTTR
by enabling Level 1 agents to resolve incidents quickly and independently – without escalation.
40%
FEWER MAN HOURS
by reducing the volume and duration of customer incidents while supporting network growth.
Automation Use Cases to Scale IT Operations
Incident Response & Remediation
Automatically address IT incidents with comprehensive and standardized response procedures
- Validate and triage alerts to ensure critical alerts are addressed immediately
- Run comprehensive diagnostics across your complex IT landscape to have information ready for decision making
- Auto-remediate root cause or use human-guided automations based on decision trees
- Enrich IT tickets with full investigation and remediation logs in human readable format for audit and compliance
Most popular remediation runbooks
- Diagnostic health checks
- Load balance/App failover
- Resource management
Infrastructure and Operations Service Requests
Streamline ITSM handshakes with approved and secure automations. Rid yourself of repetitive tickets
- Achieve fast resolution. Validate, diagnose, and resolve IT tickets automatically
- Provide consistent, high-quality service with fewer technician errors or incomplete resolutions
- Reduce ticket escalations. Automatically trigger SME-approved automations & procedures
Most popular ticket automations
- OS provisioning/deprovisioning
- Disk space cleanup
- Virtual machine management
Explore analyst reports, webinars, eBooks & case studies to accelerate your IT automation journey
The Process Games: Win a Custom Service Blueprint and Expert Workshop
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Demo Express: Fasten Your Seatbelts for a Thrilling Ride through Resolve
In response to overwhelming demand, we're launching a regular series of webinars to showcase the unparalleled versatility of the Resolve Actions platform. Get ready to unleash your imagination as we unveil three unique automation demonstrations designed specifically...
Redefine Automation for the Modern Era with Resolve Automation-as-a-Service
You’ve heard of SaaS (software-as-a-service), IaaS (infrastructure as-a-service), and NaaS (network-as-a-service) … Welcome to RAaaS – Resolve Automation-as-a-Service – your ticket to automation in the digital age, where time is precious, efficiency is paramount, and...