by Holly Pennebaker | Sep 7, 2023
All business eyes seem to be focused on the current challenges of an unsteady economic environment, and organizational leaders are working to figure out the best plan to overcome them. Leaders have their own collection of key initiatives as no two...
by Holly Pennebaker | Sep 5, 2023
President Casey Murray of the Southwest Airlines Pilot Association in February 2023 made it very clear that the airline’s outdated technology had failed miserably during the winter storm of 2022. And that the IT and “infrastructure from the 1990s” allowed the...
by Holly Pennebaker | Aug 31, 2023
Are business outcomes, with the potential to make or break an organization’s future, becoming more important than they’ve ever been before? It sure seems that way. Embarking on the journey of business growth despite a treacherous path of challenges, all...
by Holly Pennebaker | Aug 29, 2023
The more people realize the many ways automation makes their jobs easier, the more they want to apply it – and not just in IT, but across business departments and for multiple processes. By 2025, Gartner predicts: 70 percent of organizations will...
by Holly Pennebaker | Aug 24, 2023
User expectations — those of employees and customers alike — are turning up the heat for businesses and their IT departments. Could the demand for nonstop, fast, and basically flawless digital services be any higher? Service Level Agreements (SLA)s...
