Patch management cycles are never ending. For some systems, it can take months to install critical patches… and some never get installed.
Most of us in IT Ops are in a catch-22 situation. If you patch, things can break (or an exec complains about the maintenance window). If you don’t, you could leave yourself vulnerable to a security breach (or the SecOps team won’t stop pestering you). Either way, the process is risky and way too time-consuming.
At the very least, there are always too many decisions to make. Leading to too many delays. Too many dependencies, too many approvals, and too many questions to answer. Especially if things go sideways.
Admittedly, these questions are tough to answer:
That’s why it’s difficult to believe that you can automate any aspect of the patch management process, not to mention all of the steps -- from vulnerability discovery to full remediation and post-patching health checks.
Does this totally unscalable process seem familiar to you?
It’s painful and agonizing mostly because of all of the questions you have to answer and decisions you have to make. They aren’t easy (not to mention the number of departments and executive approvals that are involved).
No wonder most IT folks would rather just burn it all down and start over.
Unfortunately, we can’t do that with everything. Not every app or server can be rebuilt, especially since the most important ones are usually custom code, and very sensitive to downtime risks.
Point solution tools can alleviate and accelerate some parts of the patching process (e.g. checking for updates, downloading patches, etc.). Unfortunately, the most painful aspects of patching are decision-dependent, and SME-reliant to get right. After all, your SMEs know how to handle the trickiest aspects of patch deployment and verification and they usually have access permissions to the critical systems.
That’s where we come in. We fill in the automation gaps in your patching cycle – even when decisions are required or SME access is essential.
Here’s an example of what your patching cycle can look like with Resolve:
Resolve eases the pain associated with patch management so that you can deploy patches faster and shrink vulnerability windows for reduced risk and easier compliance.
For example, let’s revisit those questions again, and how Resolve makes them so much easier to answer.
Once a patch has been installed, Resolve will automatically validate system health, trigger additional remediation if required, and update the CMDB accordingly.
Ready to check it out? Request a demo of Resolve today ›
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