According to the U.S. Bureau of Labor Statistics, employers are losing more than four million workers every single month. That, coupled with the record number of 11 million open jobs, has left businesses across the board scrambling to crack the code and find a way to not only attract top talent – but, more importantly – keep them from jumping ship at the next best opportunity.
One effective way to achieve this goal, according to a recent Forrester report, is to deliver a modern technology experience that is proactive, automated and comprehensive. But how? We’ve summarized our thoughts on Forrester’s analysis below.
A Fundamental Shift
To remain competitive in the battle for top talent, today’s IT leaders must focus not only on the technologies they adopt and deploy, but also how those advanced capabilities serve to support and improve the end-user experience. Thanks to tools like analytics and automation, a fundamental shift is taking place that involves a targeted move toward:
To carry out this new vision, IT operations teams must be strategic in the technologies they select – particularly when it comes to the service desk, tech operations, and end-user computing. Ideally, they must focus on tooling that enables them to investigate, automate, and improve daily user experiences.
According to the analysts at Forrester, those technologies should primarily include:
Real, Sustainable Results
Together, these tools deliver a tech stack that not only supports specific IT teams, but also accelerates and optimizes daily tasks, responsibilities, and desired outcomes. Specifically, these solutions enable organizations to:
When it comes to catching the eye of top performers in the current ultra-competitive market, organizations must take initiative to offer more than just high pay and good benefits. They must make a commitment to adopting cutting-edge technology that empowers workers and makes their lives easier. The insight provided by Forrester should provide the framework necessary to help modern employers gain a coveted edge in the war for talent.
To read the Forrester report in its entirety, download your free copy.
Learn more about the top 3 challenges and how to overcome them.
Find out how the Cognitive NOC has become the driving force in network management.
How to make your NOC performance reach its full potential.