According to a recent global survey by Deloitte, 73%of respondents said their organizations have officially embarked on a path to adopting intelligent IT automation. That being said, only 26% of survey respondents that are piloting automations and 38% of those implementing and scaling actually have an enterprise-wide intelligent IT automation strategy.
So, what’s standing in their way?
Well, according to that same survey, process fragmentation and a lack of IT readiness were ranked at the top of the list, with resistance to change and lack of clear vision coming in a close third and fourth, respectively. So, how can you avoid and/or overcome these common roadblocks with your own intelligent IT automation implementation? The following four tips should help set you up for success.
Start with the right partner/platform.
First and foremost, you want to make sure the technology vendor you choose to work with is reputable and offers an intelligent IT automation platform that is robust, agile and scalable. The right platform can easily make up for several of the main causes of deployment failure, particularly in terms of lack of skills, resources and staff.
Of course, it’s critical to recognize that not all intelligent automation products or vendors are created equal. Look for a partner that has a proven track record with other satisfied clients and is dedicated to constant innovation. After all, the world of automation technology is evolving at a break-neck speed. Make sure you’re working with a company that has the funds and commitment to keep up.
Assemble the right team.
If enterprise-wide deployment of intelligent IT automation is your goal, then handing it off as a part-time project to busy IT team members who are already juggling a full workload won’t help you achieve it. Being successful with intelligent IT automation requires an all-hands-on-deck approach, and for that, a dedicated team is necessary.
That being said, with the right solution, you can essentially leverage your existing resources to handle your automation initiatives, regardless of their level of skill or expertise. In fact, some vendors offer thousands of pre-built workflows that can be deployed in minutes. Train and reskill your existing staff and empower them with a no-code/low-code platform that is simple to learn and quick to implement, no programming knowledge required.
Align your goals (and be realistic).
As mentioned, one of the main reasons an intelligent IT automation initiative fails is a lack of clear vision. If you’re heading into the project thinking you’re going to automate everything right out of the gate, there’s an incredibly high chance that you’re going to end up disappointed.
Instead, start the process slow and work your way up from there. Identify and automate the key areas of your business that you can quantify will produce the quickest and most impactful ROI. Focus on tasks and workflows that directly support your organization’s overarching goals and objectives. Taking the crawl-run-walk approach to intelligent IT automation is the best way to achieve sustainable success.
Keep it real.
Let’s be honest. Change can be a scary thing. And perhaps nothing is more fear-inducing to a human employee than the idea that intelligent IT automation is going to render them irrelevant. You can’t expect to successfully achieve organization-wide deployment of IT automation if you don’t have the support and cooperation of everyone – especially those who will be directly impacted.
People will inevitably have questions. Be open, honest and transparent with your answers. Communicate clearly and consistently how the impending changes are not meant to threaten, but rather enhance and improve their day-to-day lives. Change doesn’t have to be a roadblock, as long as you manage it in a strategic and positive manner.
Without question, intelligent automation is poised to become a complete game-changer, not just in the IT realm, but in every facet of the enterprise. By following the four tips listed above, you can avoid the common pitfalls plaguing so many other organizations and position your company comfortably ahead of the pack.
The best time to start is now! Download your free 30-day trial of Resolve Actions today and put the power of intelligent IT automation to work for you!
