Guest Speaker Bob Cormier, VP & Principal Consultant of Forrester, discussed the results of The Total Economic Impact™ Of Resolve Systems’ Incident Response Automation Solution to show how a composite organization:
- Attained 63% of total benefits with cost avoidance labor savings
- Realized a ROI of 248% with a payback period of one month
- Maximized customer satisfaction by reducing wait times from 6 minutes to 4 seconds
Watch the on-demand webinar Achieve 72% Ongoing Cost Savings with an Incident Response Solution to deep dive with Forrester and discover how Resolve Systems’ platform dramatically accelerated incident response by reducing Mean Time to Identify (MTTI) to a single minute with human-guided automation.
Bob Cormier, VP and Principal Consultant, Forrester Research
Bob is a vice president and principal consultant in Forrester’s Total Economic Impact™ (TEI) service. He is a leading expert on deriving business value from technology investments, specializing in advising clients on the TEI framework—services that help organizations understand the overall financial value of IT strategies and investments.
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Larry Lien, Chief Product Officer, Resolve Systems
Larry Lien is responsible for product definition, product marketing, and strategy at Resolve Systems. He has over 20 years of product management, marketing and business strategy experience delivering successful products and services to the enterprise IT and security marketplace.
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Source: The Total Economic Impact™ Of Resolve Systems’ Incident Response Automation Solution, a July 2017 commissioned study conducted by Forrester Consulting on behalf of Resolve Systems