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IT Operations Management Automate infrastructure provisioning, testing, incident resolution, proactive maintenance and more!
Network Operations Management See why Resolve is trusted to execute millions of automations every day on the most complex networks on the planet!
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Cloud Operations Rapidly Migrate to the Cloud, Auto-remediate Server and Application Issues, Deploy and Provision Systems, and Optimize Resources to Manage Costs
Autodiscovery & Dependency Mapping Get full-stack visibility into complex infrastructure, automate dependency mapping, and ensure your CMDB is always accurate.
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5 Ancient IT Processes to Automate Away for Good

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Partner Program Explore Resolve's partner program and see how we can work together to help IT teams succeed.
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Products

See How You Can Achieve IT Operations Excellence

Resolve Actions
Automation Exchange
Resolve Insights
Integrations
Solutions
Automation Accelerator Packs™

Automate your top IT use cases within days

Solutions Overview
IT Operations Management
Network Operations Management
IT Service Desk Management
Cloud Operations
Autodiscovery & Dependency Mapping
Customers
Resources
Featured Resource

5 Ancient IT Processes to Automate Away for Good

Resource Center
Video Library
Blog
Podcast
Training
Partners

See How You Can Achieve IT Operations Excellence

Partner Program
Find a Partner
Integrations
About Us
Exciting News!

Resolve Actions Goes SaaS!

Meet Resolve
News
Events
Careers
Contact Us
Try Free Now
Request A Demo
Case Study

HTC Network Automation Case Study

HTC leverages the Resolve Actions intelligent automation platform for network automation.

Severe weather in South Carolina comes with the territory, and for a local communications service provider like HTC, that translates to service outages for the internet, streaming video, phone, and wireless networks it provides to predominantly rural communities.

When these events strike, the Emergency Operations Center (EOC) at HTC faces enormous pressure not only to maintain services, but to prioritize customer support efforts and restore services as quickly as possible. Successfully achieving these goals required an intelligent automation platform to provide actionable monitoring and reporting on the many different devices that HTC maintains.

The Resolve Actions intelligent automation platform was implemented to perform proactive network testing, capturing detailed health and diagnostic information that is then used to build dynamic reporting maps for a wide range of equipment, including power, cable modems, generators, DLC batteries, and more.

Check out the case study to learn more about HTC's network automation.

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