The State of IT Automation: New Pressures Invite New Opportunities Read Report

Customer Spotlight: Frontier Communications

“You don’t want the customer to tell you you have an event going on,” says Marion Wyand, VP, Commercial Customer Solution Center at Frontier Communications. Watch her share how Resolve has:

  • Improved MTTR
  • Enhanced Customer experience
  • Expedited problem-solving by giving access to expert knowledge through guided automation and playbooks