Podcast: How to Align the Importance of Incident Resolution with Corporate Initiatives

When faced with the three primary drivers of business outcome goals – stability, agility, and cost – how do you ensure the C-suite understands the critical role accelerating incident resolution through automation plays?

Lee Bonham, Resolve customer and automation evangelist, talks with Resolve Systems’ Steve Bulman about how to reduce noise and resolve real issues to achieve business outcome goals.

  • How can you manage cost efficiencies while continuing to grow?
  • How do you reduce risk when tribal knowledge leaves your company?
  • How can you make changes effectively, quickly, and correctly to comply with regulations like GDPR?

Listen to the first podcast in the series to hear how to align an incident resolution automation initiative with corporate initiatives to achieve optimized IT process automation across the enterprise.

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