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Case Study

Syniverse Improves Operational Efficiency & Consistently Meets SLAs with the Power of IT Automation

Syniverse Improves Operational Efficiency & Consistently Meets SLAs with the Power of IT Automation

Mobile communications is a tough market to compete in. Mobile network operators (MNOs) are always slashing prices, offering promotions and doing whatever it takes to gain market share. Third-party service providers are often caught in the middle. Just ask the team at Syniverse, a major provider of number porting services in the U.S.

Syniverse implemented the Resolve Actions IT automation platform to automate port requests, reducing processing time from three minutes to a few seconds.

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