Mobile communications is a tough market to compete in. Mobile network operators (MNOs) are always slashing prices, offering promotions and doing whatever it takes to gain market share. Third-party service providers are often caught in the middle. Just ask the team at Syniverse, a major provider of number porting services in the U.S.
Syniverse implemented the Resolve Actions IT automation platform to automate port requests, reducing processing time from three minutes to a few seconds.
Download the case study to read all about Syniverse's automation journey.