Automate IT Ops Tasks & Services in Complex Compute Environments Like:

AUTOMATED INFRASTRUCTURE PROVISIONING + DEPLOYMENT
  • Add a web server with network access
  • Move VMs across hosts in the cloud
  • Test service components after restart
CONTINUOUS APP DELIVERY
  • Deploy a custom app across servers
  • Configure apps in a load balanced cluster
  • Synchronize config files across hosts
AUTOMATED PATCH MANAGEMENT
  • Patch multiple technologies at once
  • Perform pre- & post-patching checks
  • Update CMDBs & asset inventories
AUTOMATED PROACTIVE HEALTH CHECKS
  • Add system resources
  • Restart services
  • Check application availability
AUTOMATED INCIDENT RESOLUTION
  • Troubleshoot a slow PC
  • Diagnose & fix issues with a web service
  • Resolve an ERP application outage
  • And more… our platform lets you customize and build new IT automations to your heart’s content!

Automating Your Compute Infrastructure is a No Brainer… Especially When the Software Pays for Itself in One Month.

We help IT teams hit home runs when it comes to delivering services faster, saving money, reducing MTTR, doing more with less, empowering admins, minimizing escalations, and most importantly… keeping customers and stakeholders happy.

$1M saved every year

by simply automating Windows and UNIX server restarts for one of the top three global credit card companies

90% gain in efficiency

(from 45 minutes to 5 minutes) by automating service restarts for the leading U.S. drug store chain

60x improvement in MTTR

(from 3 hours to a few minutes) by automating resolution of storage utilization errors for another top three global credit card company

40% fewer man hours

by automating proactive checks for RAID systems, UNIX boxes, Citrix servers, databases, and disk space for a top tier global services company

Surprised at the savings? Actually, Forrester estimates a one-month payback period for Resolve. Get the full report here

AUTOMATED INFRASTRUCTURE PROVISIONING + DEPLOYMENT

Want to Accelerate Infrastructure Provisioning? Automate IT!

  • Wondering why it takes so damn long and requires so much effort to get a new server provisioned? We’ve been there.
  • Waiting on another team or that elusive subject matter expert to complete a critical step in the provisioning process, all the while ruining your SLAs? We feel your pain.
  • Cursing those unreliable, unverified server deployments hiding in your infrastructure? Us, too.
  • Dreading monotonous, manual, post-provisioning tasks like validating services and installing antivirus software, agents, OS updates, and application components? Don’t even get us started.


We fixed all of these problems and more.
Our unique approach makes automation possible where it wasn’t previously, so you can forget about gaps in your automation workflows and a proliferation of tools that don’t work very well together.

Automate + Orchestrate the Entire Infrastructure Deployment Process from Soup to Nuts with Resolve.

  • Automate pre-provisioning checks to eliminate hours of manual effort
  • Automate post-provisioning tasks to verify infrastructure and services are fully operational and compliant
  • Integrate and automate updates to your service and change request systems (like ServiceNow, Remedy, Jira, and more)
  • Automate workflows across your IT, network, and security infrastructure to eliminate time-consuming handoffs between your IT Ops, NetOps, and SecOps teams
  • Orchestrate processes leveraging your existing point automation tools or handle the entire end-to-end deployment using our platform
  • Ensure change compliance, enforce policy and controls, and provide a full audit trail

Ready to provision at light speed? Centralize automation & orchestration of your end-to-end provisioning & deployment workflow with Resolve.

AUTOMATED PATCH MANAGEMENT

Need a Faster, More Reliable Way to Validate & Manage Your Patches? Resolve to the Rescue.

  • Ever hear from IT Ops that a patch was deployed when SecOps insists that it wasn’t? We’re with you.
  • Do you find yourself wondering how your small team can patch thousands of vulnerable servers quickly and confidently when each one requires manually logging into multiple systems? We get it.
  • Worried that your overtaxed IT team might be skipping a few steps post-patching to test and verify everything is performing as expected? You’re not alone.
  • Is the prospect of potential ruin and a massive security breach resulting from unpatched systems keeping you up at night? We’ve been in your shoes.


We take the pain out of patch management.
Massively accelerate the time to deploy patches (think minutes, not weeks) across complex infrastructure and eliminate manual errors.

Go from Patching Purgatory to Patching Paradise.

  • Automate investigating which patches need to be deployed on which systems –literally have Resolve check patching and security advisories from multiple vendors without lifting a finger
  • Automatically determine which patches have been deployed on which systems to eliminate doubt and end the finger pointing
  • Automate patching multiple technologies (i.e., OS, app, database) at one time in a controlled, orchestrated fashion that eliminates risk of failure while exponentially speeding up the patching process
  • Automate post-patching testing and verification leveraging thousands of prebuilt automations to check the health and performance of most OSes, databases, business apps, and more
  • Automatically update asset inventories, CMDBs, and other governance systems to reflect current configs and keep you compliant
  • Ensure change compliance, enforce policy and controls, and provide a full audit trail

Ready for 21st-century patching? Let Resolve reboot the way you patch with advanced automation.

AUTOMATED APP DEPLOYMENT & CONTINUOUS DELIVERY

Could Your Automated App Provisioning and Delivery Use an Upgrade? Level Up with Resolve.

  • Hit the limits of your existing DevOps tools and wishing you could automate more complex, decision-dependent processes, not just the standard fare? We understand.
  • Ever find that tricky things like runtime dependencies are throwing a wrench in your plan to automate app deployment? We get it.
  • Concerned that your existing tools might break your apps and can’t execute critical post-deployment checks, creating work to manually fix issues? Been there.
  • Is the lack of an audit trail dogging you? We know how it feels.

We take continuous delivery to the next dimension.
Resolve ensures that your apps can be rapidly provisioned & are always on – whether they are in the cloud, on-prem, custom or name-brand.

Kick Some Apps with Automation That Adapts to Every Need & Blows Away IT Boundaries

  • Automate highly variable, decision-dependent application deployment processes using our unique interactive automation, which enables you (the human) to make the tough decisions at critical points in the end-to-end orchestration, while automating everything in between
  • Automate the tougher aspects of app deployment that cross boundaries most tools can’t bridge, from granting user permissions to enforcing security policies and beyond
  • Orchestrate processes leveraging your existing point DevOps automation tools
  • Automate post-deployment checks and any necessary remediation steps to ensure applications are running smoothly, regardless of which automation tool you used to provision it
  • Provide admins with approved, guided standard operating procedures to eliminate dependency on subject matter experts and enable anyone to safely provision apps
  • Capture every process that is automated or executed by an admin to provide a real-time, centralized audit trail that enables you to debug operational issues and stay compliant

Ready to take your app provisioning to the next level? Let Resolve do the heavy lifting.

AUTOMATED PROACTIVE HEALTH CHECKS

Want to Get Ahead of Problems? Automate Proactive Health Checks!

Say adios to alarms, incidents, & events that could have easily been prevented.

Eliminate rude, unnecessary interruptions in service by automating routine maintenance tasks and running automated health checks on your databases, servers, VMs, load balancers, network equipment and applications with Resolve.

  • Automate common maintenance tasks to reduce time-consuming, error-prone manual processes, including:
    • Adding system resources
    • Restarting services
    • Rebooting systems
    • Managing access and file systems
    • Running health checks on Linux, Windows, and UNIX servers
    • Checking application availability
  • Guide Level 1 admins through complex, decision-based automations with subject-matter-expert-approved, descriptive checklists and instructions
  • Automatically create and update tickets to record all maintenance tasks
  • Automate gathering prerequisite information before making updates
  • Automate post-checks after updates to ensure system health and peak performance

Ready to go from reactive to proactive? Reduce downtime, minimize
alarms, & replace repetitive manual tasks with Resolve.

AUTOMATED INCIDENT RESOLUTION

Ready to Assess & Resolve Incidents Faster? We Can Automate That.

  • Drowning in alarm clutter and sick of wasting time chasing down issues that really don’t exist? We can relate.
  • Stressed out about how long it takes to diagnose and resolve real incidents? You’re in good company.
  • Too many escalations got you down? We understand.

Automate incident response so you can get back to business fast.
Automate validation, diagnosis, & resolution across your cloud, server, storage & virtual environments. Say goodbye to the swivel chair!

Validate, Diagnose, and Respond to Incidents in Nanoseconds.

  • Validate alerts and eliminate false positives by automating time-consuming system and service checks
  • Automate the collection of key troubleshooting information into an easy-to-read, color-coded dashboard that quickly indicates which where the issue likely resides
  • Automatically resolve common incidents with a library of pre-built automated tasks and workflows that can do the work for you
  • Arm admins with interactive automations, including step-by-step instructions, incremental automations, and decision trees for more complex events
  • Enable admins to execute remediation steps without direct access to the systems
  • Capture all remediation actions and case artifacts for compliance, governance, and auditing purposes

Ready to resolve incidents faster and reduce your escalations? Check out Resolve.

INTEGRATIONS IN YOUR COMPUTE ENVIRONMENT

Seamless Integration with Your Favorite Compute Technologies

We're proud to count these awesome companies as our customers.
Featured Whitepaper

How Much Will You Save With Resolve?

Forrester analyzed the potential ROI of deploying Resolve’s automation platform. Download the report to see how you can achieve a one-month payback period, shave MTTR from 1,889 minutes to a single minute, and save more than $7.7 million!

Read the Report See All Resources