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About the Author, Alan Loos:

Alan Loos joined Resolve in 2014 as a Senior Sales Engineer with 14-plus years of IT industry experience, in positions ranging from Systems Administrator, to Solutions Architect, to Director of IT. One of Alan's main goals as an IT professional has been to drive uptime and stability of large, complex corporate IT environments. Alan resides in the rainy Pacific Northwest, where he rounds out the technical side of Resolve's West Coast sales team.

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