Resolve helps left-shift your network incident management to Service Desk staff to free up Network Engineers from repetitive, mundane troubleshooting tasks. Enrich your incidents with diagnostics, root cause, and next steps of action to streamline your processes, and accelerate MTTR.
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Brent Hunter is a sales engineer at Resolve, based in the United Kingdom. He has cultivated a wide range of technical skills over his 20-year career deploying IT applications and largescale project implementations. Brent is a prolific contributor to Resolve's technical demonstration video library.