{"id":368309,"date":"2023-07-20T08:00:00","date_gmt":"2023-07-20T15:00:00","guid":{"rendered":"https:\/\/resolve.io\/?post_type=blog&p=368309"},"modified":"2023-07-19T16:04:39","modified_gmt":"2023-07-19T23:04:39","slug":"top-5-trends-forecasted-for-telco-operations-and-network-automations-growing-impact","status":"publish","type":"blog","link":"https:\/\/resolve.io\/blog\/top-5-trends-forecasted-for-telco-operations-and-network-automations-growing-impact","title":{"rendered":"Top 5 Trends Forecasted for Telco Operations\u2019 and Network Automation\u2019s Growing Impact\u00a0\u00a0"},"content":{"rendered":"\n
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There\u2019s no end in sight for the more-than-fair share of technological advancements the telecommunications sector has seen. <\/p>\n\n\n\n
And with change, comes challenges. The infrastructures that establish digital communication and connectivity that nearly everyone depends on are in regular, ongoing need of upgrades, which calls for significant investments in building and maintaining them. <\/p>\n\n\n\n
Much of the relevant decision-making comes from Communication Service Providers (CSPs). It\u2019s based on forecasted demands for future generation services, exceeding $50 billion<\/a> over the next five years, with the majority of investments going to 5G (47 percent) and automation of network operations and services (34 percent). <\/p>\n\n\n\n The world, at its fingertips, has 5G, Internet of Things (IoT), Artificial Intelligence (AI), Machine Learning (ML), and automation, and these technologies can work together to empower and enhance each other. Within this collection, automation of CSP networks is gaining ground in being known for its enablement of service diversification, supporting revenue generation, and backing the investment with ROI industry expectations <\/p>\n\n\n\n In 2023, Resolve aided Telecoms.com<\/a> in their Telecom Ops Survey Report, which found the top tech trends that will define the next year for the telecoms industry, as well as influence investment decisions. <\/p>\n\n\n\n Researchers determined top priorities for industry giants, examined the most pressing challenges for the industry\u2019s business, and dug deep into automation\u2019s ability to assess the most critical business areas and roadblocks. Plus, the survey revealed how far along telcos are when it comes to implementing network automation.\u00a0\u00a0<\/p>\n\n\n\n <\/p>\n\n\n\n 1. Telco service diversification and value-added services (VAS)<\/strong> <\/p>\n\n\n\n As the top dog, according to 50 percent of survey respondents, telco service diversification and VAS are in agreement with top investment areas of 5G and automating NetOps and services, as 5G has introduced network slicing, private networks, and ultra-low latency. <\/p>\n\n\n\n According to the survey report, telco service diversification like latency-based pricing tiers, SLA-driven network exposure, and ecosystem collaborations will enable telcos to support vertical industries in their digitalization efforts. Diversifications will often occur alongside existing connectivity services like enhanced mobile broadband (eMBB) and Fixed-Wireless-Access (FWA). <\/p>\n\n\n\n 2. Acceleration of Cloud Transformation<\/strong> <\/p>\n\n\n\n Forty-two percent of respondents said acceleration of cloud transformation will be the second focus for telecom operations. <\/p>\n\n\n\n The deployment of 5G core, with its cloud-native architecture, naturally aligns with the trend. For now, it\u2019s primarily being planned for and implemented in the private cloud. Only 2 percent constitutes private cloud offered by hyperscale or large cloud solution providers, Telecoms reported<\/a>. <\/p>\n\n\n\n 3. Increased deployment of AI\/ML<\/strong> <\/p>\n\n\n\n AI and ML were bound to make the list of top trends, getting the vote from 42 percent of respondents. They\u2019re all the talk when it comes to telco industry benefits. <\/p>\n\n\n\n The survey report cited McKinsey & Company\u2019s findings<\/a> that between 60 and 70 percent of telco operating budgets go to field and service operations. Add AI, and there\u2019s greater support for a multitude of tasks, including the improvement of network operations and forecasting maintenance schedules, enhancing contact center operations and customer experiences; improving retail experiences and monetization of networks. <\/p>\n\n\n\n Telcos are, and will continue, to adopt AI, ML, automation, and other technologies to innovate their operations and sail through business challenges. <\/p>\n\n\n\n 4. Harvesting Data and Turning it into Actionable Insights <\/strong> <\/p>\n\n\n\n About a quarter (23 percent) of respondents backed harvesting data and turning it into actionable insights as a top trend. <\/p>\n\n\n\n Telcos are increasingly using big data to drive business growth, enhance their services, and elevate customer satisfaction. Big data analytics shed light on ideal ways to improve quality, as well as generate insights into user behavior, like real-time and location-based preferences, for example. <\/p>\n\n\n\n Actionable insights are those that reflect a company\u2019s objectives and actually add value, tell an engaging story of business performance, and provide knowledge needed to make the best decisions. <\/p>\n\n\n\n 5. The Uptake of Edge Computing<\/strong> <\/p>\n\n\n\n Last but not least, edge computing rallied in 21 percent of the vote. Edge computing is all about expediting data processing near the source of data generation, getting users closer to real-time insights. <\/p>\n\n\n\n \u201cServers deployed in 5G cellular base stations will host applications and cache content for local subscribers, without having to send traffic through a congested backbone network,\u201d Gartner\u2019s senior research director, Santhosh Rao said. <\/p>\n\n\n\n Edge computing, with automation, will likely continue to help overburdened IT teams keep up with the scale of their infrastructure and the diversity of technologies it supports. <\/p>\n\n\n\nThe Top 5 Trends Forecasted for 2023 Telecom Operations\u00a0<\/h3>\n\n\n\n