{"id":368975,"date":"2023-10-25T15:57:31","date_gmt":"2023-10-25T22:57:31","guid":{"rendered":"https:\/\/resolve.io\/?page_id=368975"},"modified":"2023-10-31T14:20:36","modified_gmt":"2023-10-31T21:20:36","slug":"it-process-automation","status":"publish","type":"page","link":"https:\/\/resolve.io\/it-process-automation","title":{"rendered":"What is ITPA"},"content":{"rendered":"
[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Header” _builder_version=”4.22.2″ _module_preset=”dfd32da2-28da-47cb-8617-c6c2ca29c958″ custom_padding=”80px|0px|0px|0px|false|false” custom_padding_tablet=”20px||||false|false” custom_padding_phone=”20px||||false|false” background_last_edited=”on|phone” use_background_color_gradient_phone=”off” background_enable_image_phone=”off” background_enable_mask_style_phone=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||30px||false|false” custom_padding_last_edited=”on|tablet” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”a4fa93b9-60f1-4ab1-ad7f-861e9d5653d8″ locked=”off” global_colors_info=”{}”]<\/p>\n
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[\/et_pb_text][et_pb_button button_url=”\/request-demo” button_text=”Request a Demo” admin_label=”Request a Demo CTA” _builder_version=”4.23″ _module_preset=”8a9a5c35-654d-4c1c-9c29-532364512ff4″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”off|tablet” prev_background_color=”#ffffff” admin_label=”Network Resiliency” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#003057″ width=”100%” custom_padding=”80px||80px||false|false” custom_padding_tablet=”20px||20px||false|false” top_divider_style=”arrow” global_colors_info=”{}” custom_padding__hover_enabled=”on|hover” custom_padding__hover=”80px||80px||false|false”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” module_alignment=”center” custom_margin=”60px|auto||auto|false|false” custom_margin_tablet=”60px|auto||auto|false|false” custom_margin_phone=”60px|auto||auto|false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Network Resiliency” _builder_version=”4.23″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ header_text_color=”#0EC0C0″ global_colors_info=”{}”]<\/p>\n
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IT Process Automation (ITPA) refers to automating IT-centric processes such as incident response, service request fulfillment, and infrastructure updates.<\/p>\n
Only when a process is automated can an organization strategically transform. ITPA, by performing end-to-end automation, eliminates delays, streamlines hand-offs, and delivers service excellence, governed by an overarching playbook.<\/p>\n
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Concurrently, ITPA stitches together a combination of individual actions and administrative tasks.<\/p>\n
ITPA standardizes your existing automations while building out new workflows and runbooks. Efficient process workflows enable IT teams to respond faster, reduce the impact of incidents, as well as consistently maintain and deliver on their service level agreements (SLAs).<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/10\/What-is-ITPA.png” alt=”What is ITPA” title_text=”What is ITPA” _builder_version=”4.23″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9ibG9nIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2ODU4MSJ9fQ==@” button_text=”Learn More” button_alignment=”center” _builder_version=”4.23″ _dynamic_attributes=”button_url” _module_preset=”7f2206a3-01a8-46ff-97c6-5b6c9c232e18″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Elevate Your NOC” _builder_version=”4.23″ _module_preset=”84f24999-928a-4086-90bc-ca3060b18df0″ background_color=”rgba(207,218,219,0.31)” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” custom_margin=”0px|auto|0px|auto|false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” custom_margin=”0px|auto|0px|auto|false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_tabs active_tab_background_color=”#FFFFFF” inactive_tab_background_color=”#d3eaed” active_tab_text_color=”#003057″ _builder_version=”4.23″ _module_preset=”default” tab_text_color=”#003057″ tab_font=”Franklin Gothic Medium Condensed|600|||||||” tab_font_size=”14pt” tab_line_height=”18pt” background_color=”RGBA(255,255,255,0)” module_alignment=”center” custom_margin=”20px||20px||false|false” custom_padding=”20px||20px||false|false” hover_enabled=”0″ custom_css_tab=”width: 16.66%;||text-align: center;||padding-top: 10px;||padding-bottom: 10px;” custom_css_active_tab=”border-bottom: solid 5px #0ec0c0;” border_width_all=”0px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_tab title=”Network Professionals\/ NOC Engineers” _builder_version=”4.23″ _module_preset=”9e2292a4-46c9-4f45-a6c4-4fc2e80d1d1a” global_colors_info=”{}”]<\/p>\n
IT process automation can help drive business outcomes around digital transformation through network automation. Using automation, Network Professionals can:<\/p>\n
Top Automation Use Cases<\/strong><\/p>\n [\/et_pb_tab][et_pb_tab title=”IT Operations” _builder_version=”4.23″ _module_preset=”9e2292a4-46c9-4f45-a6c4-4fc2e80d1d1a” global_colors_info=”{}”]<\/p>\n Embracing automation and event-driven workflows can help IT Operations teams tame growing complexity in the IT environment. With the growing use of tools and applications across all of IT, ITPA becomes the key to unleashing operational efficiency. IT Operations teams can do the following with ITPA:<\/p>\n Top Automation Use Cases<\/strong><\/p>\n [\/et_pb_tab][et_pb_tab title=”IT Service Management” _builder_version=”4.23″ _module_preset=”9e2292a4-46c9-4f45-a6c4-4fc2e80d1d1a” global_colors_info=”{}”]<\/p>\n Speed of delivery is crucial to ITSM practices. Manual service management practices–or in other words, ticket routing and fulfillment–cannot scale and meet the current demands of the business, both in terms of service delivery experience and speed. ITPA can help ITSM teams to drive speed by:<\/p>\n Top Automation Use Cases<\/strong><\/p>\n [\/et_pb_tab][et_pb_tab title=”Site Reliability Engineers (SRE)” _builder_version=”4.23″ _module_preset=”9e2292a4-46c9-4f45-a6c4-4fc2e80d1d1a” global_colors_info=”{}”]<\/p>\n SRE teams have the difficult job of ensuring business continuity while increasing development velocity. Ensuring fast, efficient response to incidents requires automation. ITPA can augment the work of SRE teams by ensuring fast diagnosis to not only speed up response but also standardize it. ITPA can help SRE teams with:<\/p>\n Top Automation Use Cases<\/strong><\/p>\n [\/et_pb_tab][et_pb_tab title=”Monitoring & Observability Teams” _builder_version=”4.23″ _module_preset=”9e2292a4-46c9-4f45-a6c4-4fc2e80d1d1a” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n The most important purpose of observability is to collect data. ITPA platforms are event driven and can therefore kick off automations as soon as an event occurs, along with filing an IT ticket. Observability teams benefit most from ITPA and use it to:<\/p>\n Top Automation Use Cases<\/strong><\/p>\n [\/et_pb_tab][et_pb_tab title=”AIOps” _builder_version=”4.23″ _module_preset=”9e2292a4-46c9-4f45-a6c4-4fc2e80d1d1a” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n While AIOps has been effective in reducing alert noise, IT teams are still getting too many alerts to handle in a day. ITPA platforms are event driven and can therefore kick-off automations as soon as an event occurs, along with recording all the actions in an IT incident. To maximize your investment in AIOps, IT teams can use ITPA to:<\/p>\n Top Automation Use Cases<\/strong><\/p>\n [\/et_pb_tab][\/et_pb_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23″ _module_preset=”84f24999-928a-4086-90bc-ca3060b18df0″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.23″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_2″ _builder_version=”4.23″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” custom_css_main_element=”margin: auto;” sticky_enabled=”0″][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/10\/Why-ITPA.png” title_text=”Why ITPA” _builder_version=”4.23″ _module_preset=”default” custom_padding=”|1px||||” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.23″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” custom_css_main_element=”margin: auto;” sticky_enabled=”0″][et_pb_text _builder_version=”4.23″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ ul_line_height=”16pt” global_colors_info=”{}”]<\/p>\n Like other business functions, IT runs on processes every day. IT processes require multiple tools and applications, so they’re anything but simple. They also involve a variety of hardware, like network switches, virtual infrastructure, and cloud services.<\/p>\n ITPA alleviates process complexity by automating workflows and handoffs, fostering cross-team collaboration, and improving productivity.<\/p>\n With a sharp focus on efficiency and productivity, implementing ITPA helps businesses meet goals and achieve extraordinary results. It’s good at doing the complicated things like server provisioning, software deployment, and network management. ITPA enables IT teams to spend their time where it matters most for the business: strategic, high value tasks.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Provisioning & Configuration” _builder_version=”4.22.2″ _module_preset=”c33d3bc4-9bd3-4a4b-a803-218580780af6″ top_divider_color=”rgba(14,192,192,0.2)” top_divider_height=”90px” top_divider_flip=”horizontal” bottom_divider_color=”rgba(14,192,192,0.21)” bottom_divider_height=”90px” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ text_text_color=”#FFFFFF” ul_text_color=”#FFFFFF” ul_line_height=”0.9em” header_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_line_height=”1.4em” header_4_text_color=”#0EC0C0″ header_4_font_size=”16pt” header_4_line_height=”0.9em” global_colors_info=”{}”]<\/p>\n There are frameworks available to help you define a starting point, or if you are already automating, help you build a healthy pipeline of use cases for automation. A good place to start is usually by focusing on the business priorities or the big rocks the business cares about, then honing in on which processes would directly impact those priorities.<\/p>\n A good starting point could be to use ITPA to oversee existing automations. Orchestrating scripts and point automations using a Once the tactical automations are hardened and orchestrated through the platform, the natural progression is to stitch together workflows in a sequence through decision logic. As time goes by, these automations can automatically handle fairly complex and time consuming processes, giving IT the edge they need to meet their SLAs.<\/p>\n As IT teams get comfortable with ITPA, automations can grow in complexity, toughening mission-critical systems and directly influence customer experience.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23″ _module_preset=”38b2f315-8928-450f-9d09-027430873a2b” header_3_text_align=”center” header_3_text_color=”#FFFFFF” custom_margin=”40px||||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9ibG9nIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2ODUxOSJ9fQ==@” button_text=”Read the Blog” button_alignment=”center” _builder_version=”4.23″ _dynamic_attributes=”button_url” _module_preset=”8a9a5c35-654d-4c1c-9c29-532364512ff4″ custom_margin=”0px||0px||false|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Network Incident Auto-Remediation” _builder_version=”4.21.0″ _module_preset=”84f24999-928a-4086-90bc-ca3060b18df0″ top_divider_color=”rgba(14,192,192,0.2)” top_divider_height=”90px” bottom_divider_color=”rgba(14,192,192,0.2)” bottom_divider_height=”90px” bottom_divider_repeat=”1x” bottom_divider_flip=”horizontal” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_text admin_label=”Use case bullets” _builder_version=”4.23″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”RPA” image=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/10\/Provisioning.png” icon_placement=”top” _builder_version=”4.23″ _module_preset=”e7b53d48-1a2f-478e-a345-f675f1e9b773″ global_colors_info=”{}”]<\/p>\n Orchestrate RPA bots to address specific automation needs across the organization and automate processes end to end.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”ITSM” image=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/10\/NOC-Incident.png” icon_placement=”top” _builder_version=”4.23″ _module_preset=”e7b53d48-1a2f-478e-a345-f675f1e9b773″ global_colors_info=”{}”]<\/p>\n Automatically trigger automations with deep integrations with your favorite ITSM platform.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/05\/ddm-key-benefits.jpg” title_text=”ddm-key-benefits” _builder_version=”4.23″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_blurb title=”Scripting” image=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/10\/Event-Autoremediation.png” icon_placement=”top” _builder_version=”4.23″ _module_preset=”e7b53d48-1a2f-478e-a345-f675f1e9b773″ global_colors_info=”{}”]<\/p>\n Turns your scripts into secure, re-usable building blocks. Orchestrate using one automation platform for better visibility and data insights.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.23″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Monitoring \/ Observability” image=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/10\/App-Dependency-Mapping.png” icon_placement=”top” _builder_version=”4.23″ _module_preset=”e7b53d48-1a2f-478e-a345-f675f1e9b773″ global_colors_info=”{}”]<\/p>\n Seamlessly integrates with observability platforms to kick off automation runbooks as soon as an event occurs.<\/p>\n [\/et_pb_blurb][et_pb_blurb title=”AIOps” image=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/10\/Service-Request-.png” icon_placement=”top” _builder_version=”4.23″ _module_preset=”e7b53d48-1a2f-478e-a345-f675f1e9b773″ global_colors_info=”{}”]<\/p>\n Event-triggered automation can self-heal and self-correct IT systems based on complex decision logic.<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”84f24999-928a-4086-90bc-ca3060b18df0″ background_color=”rgba(207,218,219,0.5)” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ custom_margin=”0px||45px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.22.2″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” custom_margin=”0px|auto||auto|false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_text_color=”#0EC0C0″ header_5_font=”Franklin Gothic URW Book Condensed|700|||||||” header_5_text_color=”#0EC0C0″ header_5_font_size=”14pt” header_5_line_height=”16pt” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/10\/SRE-Redefines-IT-Operations-Social-Tile.png” alt=”SRE Redefines IT Operations” title_text=”SRE Redefines IT Operations-Social Tile” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9ibG9nIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2ODM0MSJ9fQ==@” _builder_version=”4.23″ _dynamic_attributes=”url” _module_preset=”default” border_radii=”on|25px|25px|25px|25px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23″ _module_preset=”38b2f315-8928-450f-9d09-027430873a2b” global_colors_info=”{}”]<\/p>\n IT automation in SRE reduces incident response times and resolves issues faster, enabling optimal reliability and operations. Read now \u203a<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_text_color=”#0EC0C0″ header_5_font=”Franklin Gothic URW Book Condensed|700|||||||” header_5_text_color=”#0EC0C0″ header_5_font_size=”14pt” header_5_line_height=”16pt” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/10\/Coming-In-Hot-XLAs_Blog-Tile.png” alt=”Coming in Hot: XLAs Fire Up Business Results” title_text=”Coming In Hot XLAs_Blog Tile” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9ibG9nIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2ODUyNyJ9fQ==@” _builder_version=”4.23″ _dynamic_attributes=”url” _module_preset=”default” border_radii=”on|25px|25px|25px|25px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23″ _module_preset=”38b2f315-8928-450f-9d09-027430873a2b” global_colors_info=”{}”]Meeting XLA requirements is more than complying with set terms, as it locks in user retention and loyalty, directly impacting business goals and outcomes. Read now \u203a<\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23″ _module_preset=”default” text_text_color=”#0EC0C0″ header_5_font=”Franklin Gothic URW Book Condensed|700|||||||” header_5_text_color=”#0EC0C0″ header_5_font_size=”14pt” header_5_line_height=”16pt” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/10\/NOC-of-the-Future_Social-Tile-01.png” alt=”The NOC of the Future” title_text=”NOC of the Future_Social Tile 01″ url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9ibG9nIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2ODA0OSJ9fQ==@” _builder_version=”4.23″ _dynamic_attributes=”url” _module_preset=”default” border_radii=”on|25px|25px|25px|25px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.23″ _module_preset=”38b2f315-8928-450f-9d09-027430873a2b” global_colors_info=”{}”]By leveraging automation, the NOC of the future promises to speed incident response, support reliability and security, and enable proactive network management to reduce downtime. SPOTLIGHTIT Process Automation Your Key to Unleashing Operational Efficiency and Organizational ProductivityWhat is ITPA?IT Process Automation (ITPA) refers to automating IT-centric processes such as incident response, service request fulfillment, and infrastructure updates. Only when a process is automated can an organization strategically transform. ITPA, by performing end-to-end automation, eliminates delays, streamlines hand-offs, and delivers service […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"folder":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/pages\/368975"}],"collection":[{"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/comments?post=368975"}],"version-history":[{"count":21,"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/pages\/368975\/revisions"}],"predecessor-version":[{"id":369047,"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/pages\/368975\/revisions\/369047"}],"wp:attachment":[{"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/media?parent=368975"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/folder?post=368975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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Why ITPA?<\/h2>\n
IT is a catalyst for moving the business forward<\/h3>\n
Automating IT processes will help your business:<\/h3>\n
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Getting Started<\/span><\/h1>\n
Adopting a structured approach to ITPA is the only way to succeed in the long run and see continuous ROI. There is no doubt that your teams are automating already is some shape or form, either through scripting or by using vendor-specific tools to drive speed and efficiency in their day-to-day tasks.<\/span><\/h3>\n
ITPA allows you to apply a strategic lens to automation to drive process optimization that could have long term benefits to the business.<\/span><\/h3>\n
Rein in existing automation sprawl:<\/h4>\n
platform can help enhance security, drive insight through data analytics, and enforce governance.<\/p>\nAutomation for processes:<\/h4>\n
Drive optimal customer experiences:<\/h4>\n
Read more about Resolve\u2019s Intelligent IT Process Automation Success Flywheel.<\/h3>\n
ITPA plays well<\/span> with your existing tools!<\/h1>\n
Other ITPA Resources<\/h1>\n
BLOG<\/h5>\n
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BLOG<\/h5>\n
\nRead now \u203a<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"