{"id":39,"date":"2023-04-21T20:31:10","date_gmt":"2023-04-22T03:31:10","guid":{"rendered":"https:\/\/resolve.io\/?page_id=39"},"modified":"2023-09-01T08:11:06","modified_gmt":"2023-09-01T15:11:06","slug":"solutions","status":"publish","type":"page","link":"https:\/\/resolve.io\/solutions","title":{"rendered":"Solutions Overview"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Header” _builder_version=”4.21.0″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”178deg” background_color_gradient_stops=”#0ec0c0 0%|#54d0cc 30%|#96dfe0 59%|#ffffff 88%” background_image=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/04\/Icons_W.png” background_size=”contain” background_repeat=”repeat-x” background_blend=”overlay” background_pattern_repeat_origin=”bottom_center” background_pattern_vertical_offset=”-37%” background_enable_mask_style=”on” background_mask_style=”caret” background_mask_color=”#FFFFFF” background_mask_transform=”flip_horizontal|invert|rotate_90_degree” background_mask_aspect_ratio=”portrait” background_mask_size=”cover” background_mask_position=”top_left” background_mask_horizontal_offset=”100%” background_mask_vertical_offset=”53%” width=”100%” module_alignment=”center” overflow-x=”hidden” overflow-y=”hidden” custom_padding=”80px|0px|80px|0px|false|false” custom_padding_tablet=”||20px||false|false” custom_padding_phone=”||20px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” module_alignment=”center” custom_margin=”0px|auto|100px|auto|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.0″ _module_preset=”default” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||30px||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”a4fa93b9-60f1-4ab1-ad7f-861e9d5653d8″ text_text_shadow_style=”none” locked=”off” global_colors_info=”{}”]<\/p>\n

Resolve IT Solutions<\/span><\/h1>\n

Turbocharge Speed and Efficiency Across IT Functions <\/span><\/h2>\n

with Automation Accelerators<\/span><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”84e12305-216b-4c1b-9ba0-cf7454e900ba” global_colors_info=”{}”]<\/p>\n

\"\"<\/p>\n

Scale with your existing IT teams<\/h4>\n

Build out more capacity across your IT functions by automating away the routine and manual work.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”84e12305-216b-4c1b-9ba0-cf7454e900ba” global_colors_info=”{}”]<\/p>\n

\"\"<\/span><\/p>\n

Reduce mean time to resolution (MTTR)<\/h4>\n

Respond and remediate issues faster, from simple service requests to complex, self-healing processes.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”84e12305-216b-4c1b-9ba0-cf7454e900ba” global_colors_info=”{}”]<\/p>\n

\"\"<\/p>\n

Empower IT to be future ready<\/h4>\n

Enable IT teams to shift from focusing on keeping the lights on to driving business innovation.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”84e12305-216b-4c1b-9ba0-cf7454e900ba” global_colors_info=”{}”]<\/p>\n

\"\"<\/p>\n

Increase compliance while reducing risk<\/h4>\n

Eliminate unintended human errors, as well as leverage automation to enforce security and compliance.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Free Trial CTA” _builder_version=”4.21.0″ _module_preset=”84f24999-928a-4086-90bc-ca3060b18df0″ top_divider_color=”#0EC0C0″ bottom_divider_color=”#E5F1F9″ global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” background_enable_image=”off” background_size=”contain” background_repeat=”repeat-x” background_blend=”overlay” background_pattern_repeat_origin=”bottom_center” background_pattern_vertical_offset=”-37%” module_alignment=”center” custom_margin=”|auto||auto|false|false” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ width=”80%” custom_margin=”0px||35px||false|false” global_colors_info=”{}”]<\/p>\n

Automation Accelerated with Out-of-the-Box Solutions<\/h1>\n

Resolve Automation Accelerators are IT solutions that include everything you need to automate specific IT processes, including starter templates and field-tested automation actions and integrations<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9jYW1wYWlnbl9wYWdlcyIsInNldHRpbmdzIjp7InBvc3RfaWQiOiIxMzM4In19@” button_text=”Request a Demo” button_alignment=”center” _builder_version=”4.22.0″ _dynamic_attributes=”button_url” _module_preset=”8a9a5c35-654d-4c1c-9c29-532364512ff4″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Automation Exchange” _builder_version=”4.21.0″ _module_preset=”84f24999-928a-4086-90bc-ca3060b18df0″ bottom_divider_color=”rgba(14,192,192,0.2)” bottom_divider_height=”90px” bottom_divider_flip=”horizontal” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.21.0″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” locked=”off” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.21.0″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ global_colors_info=”{}”]<\/p>\n

Achieve Faster Time-To-Value with Resolve Automation Accelerators<\/h2>\n

Plug-n-play Automation Workflows<\/h3>\n

Configurable process templates provide you the building blocks to create your customized workflows without starting from scratch.<\/p>\n

Drag-n-drop Automation Actions<\/h3>\n

No coding required! With thousands of pre-built tasks and actions, building the automated steps in a process is as simple as a click.<\/p>\n

Pre-built 3rd Party Integrations<\/h3>\n

Seamlessly connect with your existing IT systems and enterprise applications for end-to-end automation.<\/p>\n

Documentation & Resources<\/h3>\n

From what to do and how to do it, we have you covered from hands-on in-product tutorials to technical content.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/04\/automation-exchange-2023-02-10.png” alt=”Resolve Automation Exchange” title_text=”automation-exchange-2023-02-10″ admin_label=”Screen Shot” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Network Automation” _builder_version=”4.21.0″ _module_preset=”84f24999-928a-4086-90bc-ca3060b18df0″ top_divider_color=”rgba(14,192,192,0.2)” top_divider_height=”90px” top_divider_flip=”horizontal” bottom_divider_color=”rgba(14,192,192,0.21)” bottom_divider_height=”90px” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.21.0″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” locked=”off” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/04\/resolve-actions-provider-path-check.png” alt=”Resolve Actions: Provider Path Check” title_text=”resolve-actions-provider-path-check” admin_label=”Screen Shot” _builder_version=”4.21.0″ _module_preset=”default” min_height=”265.6px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.21.0″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ global_colors_info=”{}”]<\/p>\n

Network Operations<\/h4>\n

Elevate Your NOC Beyond Keeping the Lights On<\/h2>\n

Centralize Configuration Management<\/h3>\n

Deploy and configure connectivity for network devices, apps, servers, and endpoints \u2013 no matter how complex your current process<\/p>\n

Ensure Governance and Compliance<\/h3>\n

Bring all your configurations in one place for easy management of network endpoints<\/p>\n

Standardize Network Processes<\/h3>\n

Make changes at scale with pre-approved runbooks and eliminate human error<\/p>\n

Speed Up Incident Response<\/h3>\n

Eliminate inefficient handoffs between IT Ops and NetOps teams with SME-approved automations<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE2NTkifX0=@” button_text=”Learn More” _builder_version=”4.21.0″ _dynamic_attributes=”button_url” _module_preset=”8a9a5c35-654d-4c1c-9c29-532364512ff4″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”IT Ops” _builder_version=”4.21.0″ _module_preset=”84f24999-928a-4086-90bc-ca3060b18df0″ top_divider_color=”rgba(14,192,192,0.2)” top_divider_height=”90px” bottom_divider_color=”rgba(14,192,192,0.2)” bottom_divider_height=”90px” bottom_divider_repeat=”1x” bottom_divider_flip=”horizontal” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.21.0″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” locked=”off” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.21.0″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ global_colors_info=”{}”]<\/p>\n

IT Infrastructure & Operations<\/h4>\n

Automate and Orchestrate Your IT Processes for Better Service Delivery<\/h2>\n

Better IT Service Delivery<\/h3>\n

Empower your team to standardize and deliver services fast with automated operations<\/p>\n

Scale Operations<\/h3>\n

Increase enterprise velocity by eliminating time-consuming manual work and increase IT capacity<\/p>\n

Contain Operational Costs<\/h3>\n

Contain costs with dramatically increased process efficiency. With increased accuracy and speed<\/p>\n

Governance and change management<\/h3>\n

Ensure every change is recorded and available for audit with automated ticket enrichment<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE2OTkifX0=@” button_text=”Learn More” _builder_version=”4.21.0″ _dynamic_attributes=”button_url” _module_preset=”8a9a5c35-654d-4c1c-9c29-532364512ff4″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/04\/feature-noise-reduction.png” alt=”Resolve Actions: Provider Path Check” title_text=”feature-noise-reduction” admin_label=”Screen Shot” _builder_version=”4.21.0″ _module_preset=”default” min_height=”265.6px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”IT Service Desk Automation” _builder_version=”4.21.0″ _module_preset=”84f24999-928a-4086-90bc-ca3060b18df0″ top_divider_color=”rgba(14,192,192,0.2)” top_divider_height=”90px” top_divider_flip=”horizontal” bottom_divider_color=”rgba(14,192,192,0.2)” bottom_divider_height=”90px” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.21.0″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” locked=”off” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/04\/service-desk-requests.png” alt=”Service desk requests” title_text=”service-desk-requests” admin_label=”Screen Shot” _builder_version=”4.21.0″ _module_preset=”default” min_height=”265.6px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.21.0″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ global_colors_info=”{}”]<\/p>\n

IT Service Desk<\/h4>\n

Empower Your Frontline IT to Deliver Service Excellence<\/h2>\n

Deliver Services Faster<\/h3>\n

Supercharge your service desk, consistently maintaining service quality and speed<\/p>\n

Streamline Escalations<\/h3>\n

Left shift resolutions with SME approved automations and reduce escalations<\/p>\n

Increase IT Capacity<\/h3>\n

Amplify your service desk efficiency, maximize productivity and IT capacity with automations<\/p>\n

Measure and Report Success<\/h3>\n

Benefit from automation dashboards to measure automation effectiveness and ROI<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3MTUifX0=@” button_text=”Learn More” _builder_version=”4.21.0″ _dynamic_attributes=”button_url” _module_preset=”8a9a5c35-654d-4c1c-9c29-532364512ff4″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Auto-discovery and dependency mapping” _builder_version=”4.21.0″ _module_preset=”84f24999-928a-4086-90bc-ca3060b18df0″ top_divider_color=”rgba(14,192,192,0.2)” top_divider_height=”90px” top_divider_flip=”horizontal” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.21.0″ _module_preset=”d2a779a6-ac59-4504-8664-76c5c3c97a4d” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_image src=”https:\/\/resolve.io\/wp-content\/uploads\/2023\/04\/feature-agentless-auto-discovery.png” alt=”Cloud Operations” title_text=”feature-agentless-auto-discovery” admin_label=”Screen Shot” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.22.1″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Auto-Discovery and Dependency Mapping<\/h4>\n

Full-Stack Infrastructure Visibility with a Full Understanding of Dependencies<\/h2>\n

Unify Your View<\/h3>\n

Discover and map network, compute, and storage CIs across hybrid environments<\/p>\n

Accurate IT Inventory<\/h3>\n

Always maintain accurate CMDBs with the latest discovery and dependency details<\/p>\n

Improve Compliance<\/h3>\n

Identify unknown configuration items (CI) that pose a risk and auto-generate reports for your auditors that offer the full visibility<\/p>\n

Increase Performance<\/h3>\n

Improve application and infrastructure performance and uptime<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3MjIifX0=@” button_text=”Learn More” _builder_version=”4.21.0″ _dynamic_attributes=”button_url” _module_preset=”8a9a5c35-654d-4c1c-9c29-532364512ff4″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Free Trial CTA” _builder_version=”4.21.0″ _module_preset=”472683ba-06b8-4085-ac29-b9d718c4cd37″ global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” background_size=”contain” background_repeat=”repeat-x” background_blend=”soft-light” background_pattern_repeat_origin=”bottom_center” background_pattern_vertical_offset=”-37%” module_alignment=”center” custom_margin=”|auto||auto|false|false” custom_padding=”||||false|false” border_width_all=”2px” border_color_all=”RGBA(255,255,255,0)” border_style_all=”outset” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”b8f45389-1269-4e07-95a7-ec9d22ddd590″ text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” width=”80%” global_colors_info=”{}”]<\/p>\n

Ready for fast automation results?<\/h1>\n

Resolve Automation Accelerators are IT solutions that include everything you need to automate specific IT processes, including starter templates and field-tested automation actions and integrations<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9jYW1wYWlnbl9wYWdlcyIsInNldHRpbmdzIjp7InBvc3RfaWQiOiIxMzM4In19@” button_text=”Request a Demo” _builder_version=”4.22.0″ _dynamic_attributes=”button_url” _module_preset=”17610901-1381-4e51-9a2d-dbf104344a2f” button_icon_color=”#000000″ background_layout=”dark” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Resolve IT Solutions Turbocharge Speed and Efficiency Across IT Functions with Automation Accelerators Scale with your existing IT teams Build out more capacity across your IT functions by automating away the routine and manual work. Reduce mean time to resolution (MTTR) Respond and remediate issues faster, from simple service requests to complex, self-healing processes. Empower […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"folder":[86],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/pages\/39"}],"collection":[{"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/comments?post=39"}],"version-history":[{"count":48,"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/pages\/39\/revisions"}],"predecessor-version":[{"id":368614,"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/pages\/39\/revisions\/368614"}],"wp:attachment":[{"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/media?parent=39"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/resolve.io\/wp-json\/wp\/v2\/folder?post=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}