Break the Reactive IT Cycle
Automate repetitive IT requests, incidents, and operational workflows across your entire technology stack, and cut tickets by up to 90%.
The IT Automation Partner of Choice for Global Enterprises
agentic resolution fabric
Turn Every Request, Alert, and AI Decision Into Action
KNOWLEDGE AGENT
Answer
Instant, contextual responses across chat, portals, and collaboration tools... before a ticket is ever created.
ANY
Request
AUTOMATION AGENT
Execute
Autonomous cross-domain workflows that remediate, configure, and orchestrate IT processes in real time.
ANY
Workflow
AGENT ASSIST
Guide
Enriched diagnostics, related incidents, and next-best actions that accelerate complex resolutions.
ANY
Engineer
Continuous Self-Learning
ORCHESTRATE
One Intelligence Fabric
ANY
System
Identity
Integration
Governance & Security
Continuous Self-Learning
Governance & Security
ANY
Cloud
System of Record
See How Resolve Turns IT Work Into Automated Resolution
Resolve built this experience to make a complex IT platform easy to understand by showing exactly how it works step by step.
This six-chapter walkthrough follows the full journey—from a user question to resolution, logging, and continuous learning—explained in plain terms. It breaks down how RITA finds answers, how governed workflows execute, and how agentic skills handle more complex issues.
By the end, you’ll understand the platform clearly and can estimate its value using your own ticket volume.
This six-chapter walkthrough follows the full journey—from a user question to resolution, logging, and continuous learning—explained in plain terms. It breaks down how RITA finds answers, how governed workflows execute, and how agentic skills handle more complex issues.
By the end, you’ll understand the platform clearly and can estimate its value using your own ticket volume.
CUSTOMER IMPACT
Proven at Enterprise Scale
$500M+
Saved Annually
20M+
Hours Saved
1B+
Executions
5.3M
Employees Served
90%+
Ticket Reduction
Business Outcomes
The Impact of AI-Driven IT Automation & Orchestration
Explore Platform
why choose us
Why IT Leaders Are Choosing Resolve
Move Beyond Rules-Based Automation
AI-driven orchestration adapts to dynamic environments.
Seamless IT Ecosystem Integrations
Hundreds of pre-built integrations with ITSM tools, monitoring tools, networking tools, security tools, and more.
AI-Enabled Workflow Creation
Democratize automation development with our workflow creation agent, Jarvis.
Industry Recognition
Recognized Across Automation, Orchestration, and IT Service Management
Resolve is recognized by leading analyst firms for its approach to service orchestration, automation, and ITSM platform innovation.
Gartner
Visionary
2026 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAP)
Read the Report
Everest Group
Major Contender
2026 IT Service Management (ITSM) Platform PEAK Matrix® Assessment
Learn More
Gartner
Representative Vendor
2026 Gartner® Market Guide for Infrastructure Automation and Orchestration Tools
Read More
Popular Integrations
Platform-Agnostic Integrations
From API to CLI, cloud to colocation, we connect to everything in your hybrid environment. Here are some of the most common.
ServiceNow
Jira
Microsoft 365 & AD
Microsoft Exchange
Microsoft Azure
Microsoft Intune
Microsoft Teams
Slack
Workday
DataDog
Splunk
Okta
SolarWinds
AWS
LogicMonitor
resources
Explore Our Resources
Explore Resources
