Why Network Automation Is an I&O Imperative

by Naveen Khan | Apr 4, 2023

While network automation tools can help infrastructure and operations (I&O) teams improve their agility, lower their costs, and reduce the risk of manual errors, network management stubbornly remains a largely manual process. According to a...

What is Network Operations?

by Naveen Khan | Mar 30, 2023

While your approach to network operations (NetOps) is critical to business performance, the challenges of managing the needs of a modern network can keep Infrastructure & Operations (I&O) teams from helping their organization reach its full potential. Here’s...

How Telcos Can Rein in 5G Challenges with AIOPs and IT Process Automation

by Naveen Khan | Mar 28, 2023

*As originally published as a guest article on FutureNet World Insights As 5G technology advances in power and sophistication, telcos are encountering a new span of challenges. 5G network complexity, coupled with a spiraling volume of data traffic, raises...

The Rise of the Cognitive NOC and the Role of IT Process Automation

by Crystal | Mar 8, 2023

Today’s Cognitive Network Operations Center (Cognitive NOC) is a significant advancement that employs artificial Intelligence (AI) and machine learning (ML) to dramatically modernize and improve network management and operations. Working together, the NOC and IT...

What Is the Network Operations Center (NOC): A Brief Overview

by Crystal | Mar 1, 2023

The true financial harm of downtime is significant. As of Aug 11, 2022, each minute costs an average of $9,000, according to the Ponemon Institute, raising the downtime cost per hour to over $500,000. It goes without saying that network outages hurt revenue, kill...