We Are The Leader in IT Automation
Because we’re obsessed with helping IT transform through the power of IT process automation and orchestration
Hello! Nice to meet you.
We’re Resolve.
The leader in IT Process Automation (ITPA)
Hyper-focused in this space for more than a decade, developing and refining purpose-built technology for IT
Powerful platform that is technology-agnostic and integrated with any existing IT tech stack
Top enterprises in telco, high-tech, retail, managed services & more run millions of automations on Resolve every day
Our customers stick with us for years and continue to find new ways to innovate with Resolve
Global team with local market presence in the US, Europe, and Asia
Our Mission
Elevate IT
To unleash innovation with on-time, uninterrupted service delivery powered by automated IT Operations
Our Core Values
We believe the glue in bringing together talent, skills, and culture into effective teamwork is a set of strong underlying shared values. Here are the core values that drive us as individuals and as a team at Resolve every day.
Think Customer First
We approach everything with empathy, thinking from the perspective of the stakeholder—both internal and external customers. Their satisfaction and happiness drives our behaviors and actions.
One Team Attitude
We collaborate cross-functionally to reach our goals and solve problems. We’re empowered to voice our thoughts but all in and fully committed to what’s decided. We celebrate, give credit, and show appreciation where it’s due.
Act Like an Owner
We are proactive and have a bias toward taking action: bring and run with ideas, make decisions based on the info we have, and jump in to solve issues—there’s no such thing as “that’s not my job!”
Growth Mindset
We are bold and fearless in fostering innovation in the work we do. We pursue personal growth and learning to continually evolve how we think and the ways we add value to people, projects, and processes.
Join our Team of Automation Ninjas!
We are growing rapidly, and we need good people to help us do it! Want to make an impact on a daily basis? Seeking an opportunity that will enable you to realize your full potential? Come explore a career with us. Check out our current openings!
Our Leadership Team
Sean Heuer
Chief Executive Officer
Gabby Nizri
Chief Strategy Officer
Lee McGrath
SVP, Finance
Natalie Padula
Global VP of Sales
Ari Stowe
VP of Product
John Gorham
VP of Engineering
Our Board of Directors
Insight Partners is a leading global venture capital and private equity firm investing in high-growth technology and software ScaleUp companies that are driving transformative change in their industries.
Founded in 1995, Insight Partners has invested in more than 400 companies worldwide and has raised through a series of funds more than $30 billion in capital commitments.
Insight’s mission is to find, fund, and work successfully with visionary executives, providing them with practical, hands-on software expertise to foster long-term success. Across its people and its portfolio, Insight encourages a culture around a belief that ScaleUp companies and growth create opportunity for all.
For more information on Insight and all its investments, visit http://www.insightpartners.com or follow us on Twitter @insightpartners.
Michael Triplett
Board Member
Emmet B. Keeffe III
Board Member
Kevin Hickey
Board Member
Brad Hibbert
Board Member