Supercharge your service desk with IT process automation. Resolve customers have successfully increased capacity while consistently maintaining service quality and speed with Resolve. Automating high-volume, repetitive requests can not only free-up time for your already strapped IT resources but also increase process efficiency.
Automating VM provisioning, and on-boarding activities
by safely automating application access and permissions granting in a Fortune 100 enterprise
Over 3 years, with more than 50 automated workflows in production
Deliver positive stakeholder experiences consistently through speedy resolutions
Left shift resolutions with SME approved automations and reduce escalations
Amplify your service desk efficiency, maximize productivity and IT capacity with automations
Benefit from automation dashboards to measure automation effectiveness and ROI
Fastest time to value with SaaS
Enable rapid adoption and support thousands of automation workflows without the need for maintenance
Low-code/, no-code or bring-your-own automation
Simply drag and drop to build new automations or import your existing scripts to build a library
1000s of pre-built integrations and workflows
Download out-of-the-box integrations and pre-built workflows from the Automation Exchange
Human-guided, interactive automation procedures
Allow for human input into complex resolution workflows so IT can safely provision connectivity or configure systems
Incident management with intuitive dashboards
Centralize management all aspects of the incident resolution process with detailed color-coded dashboards
Built-in ROI calculator
Clearly articulate the ROI for each automation workflow with metrics and reports