Meet Your Autonomous Service Desk

Deploy in days. Resolve issues in seconds.
Cut manual tickets by up to 90%, automatically.

The IT Automation Partner of Choice for Global Enterprises

Assa Abloy
Cable & Wireless
Cherokee Nation
Clal Insurance
Cognizant
Deutsche Telekom
Dexcom
DXC Technology
Ericsson
First American Title
FIS
FNB
Guardant
Honda
LPL Financial
Otis
PSEG
Shaw
SingTel
SpartanNash
Syniverse
Tesco
Trimble
Uniti
Virgin Media
Zayo

The Resolve Experience

Resolve built this experience to make a complex IT platform easy to understand by showing exactly how it works step by step.

This six-chapter walkthrough follows the full journey—from a user question to resolution, logging, and continuous learning—explained in plain terms. It breaks down how RITA finds answers, how governed workflows execute, and how agentic skills handle more complex issues.

By the end, you’ll understand the platform clearly and can estimate its value using your own ticket volume.
Screen shot of the Resolve Platform experience page.
CUSTOMER IMPACT

Value The Enterprise Runs On

$500M+
Saved Annually
20M+
Hours Saved
1B+
Executions
5.3M
Employees Served
90%+
Ticket Reduction
$500M+
Saved Annually
20M+
Hours Saved
1B+
Executions
5.3M
Employees Served
90%+
Ticket Reduction
Business Outcomes

The Impact of AI-Driven IT Automation & Orchestration

Explore Platform

Slash ticket & alert volume by up to 90%

Cut through the noise and automatically remediate alerts without human intervention.

Resolve incidents in minutes, not hours

Transform MTTR from hours to minutes with intelligent end-to-end orchestration, ensuring rapid and consistent incident resolution.

Enhance service uptime and reliability

Automatically remediate issues before they impact services with self-healing automation to maintain reliability and maximize operational efficiency.

Scale IT & network operations, without adding headcount

Maximize productivity and efficiency with hyper-scalable automation that optimizes resources and ensures teams focus on strategic priorities.

why choose us

Why IT Leaders Are Choosing Resolve

Move Beyond Rules-Based Automation

AI-driven orchestration adapts to dynamic environments.

Seamless IT Ecosystem Integrations

Hundreds of pre-built integrations with ITSM tools, monitoring tools, networking tools, security tools, and more.

AI-Enabled Workflow Creation

Democratize automation development with our workflow creation agent, Jarvis.

recognition

Resolve Named Only Visionary in the 2025 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAP)

Read the Report
Integrations

Integrate with Anything

From API to CLI, cloud to colocation, we connect to everything in your hybrid environment.

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All Integrations

8x8

ADP

Aerohive Networks

AIS

Alcatel-Lucent

AlertLogic

AlienVault

Amazon

Ansible

AppDynamics

Asana

Automation Anywhere

AWS

AWS CloudWatch

BambooHR

BeyondTrust

BigPanda

Bit Bucket

BMC Remedy

Box.com