Wed, July 16 at 8am PDT / 11am EDT
You’ve automated tasks. Now it’s time to automate outcomes.
The role of IT is changing from reactive ticket takers to architects and engineers managing AI and autonomous systems, and Resolve has built a platform to support this transition.
In our most significant evolution to date, we’re unveiling a radically reimagined automation and orchestration platform built for the age of intelligent agents.
Traditional automation simply accelerates what humans already do. Agentic automation goes further, enabling AI agents to proactively diagnose, resolve, and even prevent incidents by leveraging intelligent orchestration capabilities.
We’ll cover:
- What Zero Ticket IT means and why traditional ticket-centric models are breaking under scale, cost, and complexity pressures.
- How agentic automation combines AI and orchestration to resolve issues at the source before they ever become tickets
- Best practices for orchestrating agent-to-agent workflows across complex IT ecosystems.
- RITA, our service desk agent, which autonomously handles common requests like password resets, access requests, VPN issues, and more.
- Jarvis, our builder agent, which simplifies workflow creation using natural language prompts.
Whether you’re a service desk team drowning in tickets, a CIO facing rising ITSM costs, or an I&O leader battling alert storms, we’ll help you rethink how work gets done.
This isn’t just a new platform. It’s the foundation of a new operating model powering the Zero Ticket future.
Save your spot now.
Speakers:
- Sean Heuer, CEO, Resolve
- Ari Stowe, COO, Resolve
