EMAIL & CALENDAR RECOVERY AUTOMATION

Automate Email and Calendar Recovery

Resolve messaging issues in real time. Fix distribution lists, mailbox errors, and calendar failures with policy-driven automation.

Benefits

Email Breaks. Work Stops.

When distribution lists fail or calendar events disappear, productivity halts. IT teams face a surge of repetitive tickets that delay resolution. Manual troubleshooting across Exchange, Office 365, and identity systems creates friction. Users lose time, teams miss meetings, and critical messages go undelivered.

Resolve automates messaging issue detection and recovery end to end, eliminating delays and keeping collaboration seamless.

Learn How

Reduce Ticket Volume

Automatically identify and repair common email and calendar issues before they reach IT.

Restore Communication in Seconds

Resolve sync errors, access failures, and distribution list problems instantly without human intervention.

Ensure Accuracy and Compliance

Maintain correct permissions, policies, and configurations across Exchange, O365, and hybrid environments.

HOW IT WORKS

Detect. Diagnose. Remediate.

Resolve combines AI-powered detection with automated remediation workflows to keep messaging systems running flawlessly.

Understands the Request
RITA captures user issues in chat or through the portal, such as "My calendar isn’t syncing" or "Distribution list isn’t updating."
Analyzes the Root Cause
Queries Exchange, Office 365, and calendar APIs to detect permission errors, group misconfigurations, sync failures, or delivery blocks.
Executes the Fix
Applies predefined workflows to correct permissions, re-sync accounts, reset mailbox settings, or repair distribution lists.
Confirms and Logs
Notifies the user when resolved, updates ITSM, and logs results for compliance and performance reporting.
Watch it in Action
HOW IT WORKS

Built to Automate Common Messaging and Calendar Workflows

Distribution List Failures
  • Add or remove members based on source of truth
  • Repair sync issues between AD, Azure, and O365
  • Recreate or reset corrupted lists
Calendar Errors
  • Restore broken meetings and recurring invites
  • Resolve cross-time zone conflicts and access issues
  • Sync calendar data across devices
Mailbox Access Problems
  • Correct send-as, delegate, or shared mailbox permissions
  • Remove expired policies and conflicting rules
Quota and Delivery Issues
  • Detect full mailboxes
  • Identify blocked senders
  • Trigger automated cleanup workflows
customer stories

Quantifiable Impact on IT Efficiency