SOFTWARE FULFILLMENT AUTOMATION

Automate Software Fulfillment. Manage the Full Lifecycle.

Resolve validates, provisions, tracks, and reclaims software without manual tickets, license sprawl, or install delays.

BUSINESS OUTCOMES

Software Management Is Still Manual and Fragmented

Most software requests span multiple tools and teams, forcing IT to validate eligibility, security to enforce compliance, and technicians to handle installs while finance tracks licenses. Yet deprovisioning is inconsistent, shadow IT proliferates, and costs inevitably rise.

Resolve eliminates the silos that slow fulfillment, providing a unified, policy-driven automation engine that ensures delivery, governance, and auditability.

Learn How

Reduce Ticket Volume

Automate software requests and eliminate repetitive manual fulfillment.

Accelerate Delivery

Deliver software and SaaS access instantly through integration with SCCM, Intune, Jamf, and IDPs.

Control Costs and Compliance

Track license usage, enforce limits, and reclaim unused software automatically.

HOW IT WORKS

One AI Platform. Full Lifecycle Coverage.

Resolve delivers intelligent, closed-loop software fulfillment from request to removal, ensuring accuracy and compliance at every step.

Understands the Request
RITA collects software requests through chat or the portal. Users choose from a pre-approved catalog of available applications.
Verifies and Approves
Checks eligibility by role, department, location, and device readiness. Looks up license availability and routes for approval when necessary.
Deploys Automatically
Software is deployed through SCCM, Intune, Jamf, or other endpoint management tools. SaaS apps are provisioned via SCIM, API, or IDP integration.
Tracks and Reclaims
Monitors installs, updates asset records, tracks license consumption, and automatically reclaims unused entitlements.
Watch it in Action
HOW IT WORKS

Built to Automate Software Delivery Across Every Environment

Desktop and Endpoint Software
  • Auto-install from Intune, SCCM, or other EMM tools
  • Trigger MSI or script-based installs
  • Validate device readiness and compatibility
Cloud and SaaS Access
  • Provision user licenses in apps like Adobe, Salesforce, or Zoom
  • Enforce role-based entitlements
  • Sync with IDP or licensing systems
Approvals and Compliance
  • Route for manager or security approval when required
  • Enforce licensing limits
  • Maintain audit logs of every request and install
customer stories

Quantifiable Impact on IT Efficiency