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Resolve News

Explore the latest on Resolve's innovations, industry trends, customer wins, and the Zero Ticket™ movement.

CIO Strategy & Value

Resolve CEO Sean Heuer Featured on CIO.com

July 10, 2025
5 min read
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Agentic Automation Recognition
Agentic Automation

Resolve Earns Recognition in Three Gartner® Reports for 2025, Cementing Leadership in Agentic IT Automation

April 14, 2025
5 min read
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2024 Gartner® Magic Quadrant™ for SOAPs
ITSM & Service Automation

Resolve Named a Visionary in 2024 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms

September 12, 2024
5 min read
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CIO Strategy & Value

Resolve CEO Sean Heuer Featured on CIO.com

Resolve CEO Sean Heuer outlines a new IT roadmap in CIO.com, calling for enterprises to retire traditional IT tickets in favor of proactive, autonomous models powered by agentic AI and intelligent automation.

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Agentic Automation Recognition
Agentic Automation

Resolve Earns Recognition in Three Gartner® Reports for 2025, Cementing Leadership in Agentic IT Automation

Resolve earns triple Gartner® recognition in SOAPs, network, and infrastructure automation—validating its leadership in agentic, AI-powered IT operations.

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2024 Gartner® Magic Quadrant™ for SOAPs
ITSM & Service Automation

Resolve Named a Visionary in 2024 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms

Resolve Systems named a Visionary in 2024 Gartner® Magic Quadrant™ for SOAPs, recognized for innovation, scale, and leadership in intelligent IT automation.

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SOC 2 Type II Compliance
CIO Strategy & Value

Resolve Systems Earns SOC 2 Type II Compliance

The SOC 2 Type II Compliance underscores our dedication to maintaining the highest standards of operational excellence and trustworthiness for our clients and partners.

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2023 Gartner® Market Guide for Network Automation Platforms
IT Operations & Engineering

Resolve Systems Recognized in the 2023 Gartner® Market Guide for Network Automation Platforms

Resolve named in 2023 Gartner® Market Guide for Network Automation Platforms for its cross-domain IT automation and orchestration capabilities.

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Gartner® Hype Cycle™ for I&O Automation, 2023 Report
ITSM & Service Automation

Resolve Systems Recognized in the Gartner® Hype Cycle™ for I&O Automation, 2023 Report

Resolve was recognized in the Service Orchestration and Automation Platform (SOAP) category in the Gartner® Hype Cycle™ for I&O Automation, 2023 Report.

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