Remediate Network Alarms Before a Ticket Opens
Resolve enriches, diagnoses, and remediates network alarms the moment they fire, with the approvals and audit trail your change process requires.
Network Alarms Arrive Faster Than the NOC Can Investigate Them.
Tired of 40 correlated alarms firing at 2 a.m. while your on-call engineer logs into device after device hunting for the one that matters?
Your team fields an average of 4,100 alerts a day, and every one of them deserves a diagnosis, a fix, and a record of what happened.
Resolve works every alarm the moment it fires. It correlates the noise, pulls device state, runs your diagnostic runbook, and executes the approved fix, so you wake up to a closed incident with the evidence already attached.
Fully Automate 90% of L1 NOC Work
Enrichment, diagnosis, and remediation run in one workflow, so known faults close before they reach a queue.
Every Alarm Gets Investigated
Every event is correlated, diagnosed, and documented, so each alarm closes with a root cause on record.
The NOC as a Strategic Function
With known faults resolving on their own, your engineers spend their week on capacity, resilience, and the incidents that need their judgment.
Network Alarm Automation That Diagnoses Before It Acts
The moment an alarm fires in your NMS, observability platform, or AIOps tool, Resolve runs a four-step loop from alarm to verified fix.
1. Enriches the alarm with device state, topology, recent changes, and correlated events, then suppresses the duplicates.
2. Diagnoses the fault by running your troubleshooting runbook across every affected device and link.
3. Remediates through a pre-approved workflow, gating anything outside policy for approval and rolling back if a check fails.
4. Closes the incident with the diagnosis and evidence attached, and escalates with full context when a fix needs an engineer.
Transform How Your NOC Handles Every Alarm
Resolve works every alarm through the monitoring, network, and ITSM tools your NOC already trusts, with no swivel-chairing between consoles at 2 a.m.
NOC Automation Built on Your Existing Stack. Runs across SolarWinds, LogicMonitor, Splunk, Datadog, and ServiceNow, plus the devices and controllers behind every alarm.
Enrichment and Correlation. Every alarm arrives with device state, topology, and recent changes attached.
Runbook-Driven Diagnosis. Your troubleshooting steps run in seconds across every affected device.
Governed Remediation. In-policy fixes execute on their own, and everything else routes to an approver with full context.
Low-Code That Runs Your Code. Build visually and drop in your own Python, Ansible, or device CLI calls anywhere in the flow.
Prebuilt NOC Workflows. Start from ready-made workflows for link failures, interface errors, and device health checks.
Built for the NOC, Connected to Everything Else
NOC automation runs on Resolve's Agentic Resolution Fabric, so every alarm becomes one governed step in a larger incident workflow.
Approval gates, role-based permissions, and a complete audit trail ride on every remediation, so each automated action traces back to the policy that allowed it.
500+ native integrations across monitoring, NMS, AIOps, ITSM, and network devices, and your existing scripts and runbooks plug straight in.
Remediation outcomes and recurring faults surface automatically, chronic issues get flagged for engineering, and every repeat alarm resolves faster.
Proven at Telecom Scale
Resolve runs network operations for some of the largest carriers in the world, where every alarm is tracked, measured, and tied to a business outcome.
A Tier 1 European carrier runs its first line of network operations end to end through Resolve. Read the full story.
A national telecom operator detects, fixes, and verifies more than 200,000 network events every day. Read the full story.
A global telecom equipment provider saves $97 million a year by running network operations on Resolve. Read the full story.
Syniverse porting staff work scheduled hours, with no exceptions since deployment. Read the full story.
Correlation and enrichment collapse alarm noise before it reaches an engineer. Read the full story.
