Automate the IT Work That Keeps Pharma Production Moving
Resolve orchestrates requests, incidents, access, monitoring, and infrastructure workflows across your stack, helping manufacturing teams reduce delays, protect uptime, and stay audit-ready.
Automation Across the Systems Pharma Production Depends On
In a regulated, always-on environment, small IT delays can ripple into production, quality, and compliance. Resolve connects the systems behind requests, incidents, access, monitoring, and infrastructure operations, then executes the work automatically, so teams stay focused on keeping production moving.
Production, Quality, And Site Teams Wait on IT While Tickets Sit in a Queue
With Resolve
Resolve Requests by Acting in the Systems Behind Them
Complete requests and remediate incidents across identity, service desk, and HR, so people get back to the bench without waiting
Infrastructure Spans Labs, Sites, and Clouds, All Managed by Hand
With Resolve
Orchestrate Operations from One Place
Provisioning, configuration, and routine changes run consistently across your tools and site
Core System Outage Stalls Production, Quality, or Batch Release
With Resolve
Detect and Remediate Across the Stack
Correlate signals in real-time and run the fix in the system that owns it, before timelines sli
Onboarding Touches a Dozen Systems
With Resolve
Automate Joiners, Movers, and Leavers
Identities and access are provisioned and revoked the moment status changes, with a clean audit trail
of IT and HR Tickets Resolved Automatically
Dexcom shifted the bulk of IT and HR support to automated resolution with Resolve, freeing its teams to focus on patient-facing work.
Built For Always-on Pharma Operations
Pharma manufacturing runs on validated systems, strict data integrity, and continuous regulatory scrutiny. Resolve automates the operational work that keeps those systems available, enforces repeatable processes, and connects modern and validated environments without breaking control.
Resolve Requests Across Your Systems
IT and HR requests complete in the systems they touch, in seconds, so researchers and staff stay unblocked.
Resolve Incidents Before They Reach Production
Resolve detects, triages, and remediates issues automatically, protecting uptime and capturing an audit trail for every action.
Orchestrate Operations Across Sites and Clouds
Provisioning, configuration, and changes run across your network, infrastructure, and global sites.
Stand Up Fast and Stay Audit-ready
Out-of-the-box integrations help teams automate quickly, with every action logged for audit and compliance review.
Automate The Workflows That Slow Pharma Operations Down
These are the workflows where life sciences teams feel the most drag. Resolve automates them end-to-end so compliance, data integrity, and uptime hold without manual effort.
Our Most Popular Integrations
From API to CLI, cloud to colocation, we connect to everything in your hybrid environment. Here are some of the most common.
ServiceNow
Jira
Microsoft 365 & AD
Microsoft Exchange
Microsoft Azure
Microsoft Intune
Microsoft Teams
Slack
Workday
DataDog
Splunk
Okta
SolarWinds
AWS
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