Platform Overview

Agentic Automation & Orchestration for Zero Ticket™ IT

Our AI agents and orchestration engine automate IT workflows so you can focus on business innovation, not backlogs.

An IT automation workflowan IT automation workflow
Business Outcomes

Supercharge IT with Agentic Automation & Orchestration

Eliminate IT Tickets

Deflect and and resolve common requests and issues in real time, before they ever reach the service desk.

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Accelerate Incident Resolution

Reduce MTTR by automating diagnostics, remediation, and escalation.

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Enhance IT & Network Resilience

Quickly recover with self-healing automation that restores services without human intervention.

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Ensure Compliance & Consistency

Automate compliance at scale with proactive configuration management and scheduled updates.

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Eliminate IT Tickets

Deflect and and resolve common requests and issues in real time, before they ever reach the service desk.

Learn More

Accelerate Incident Resolution

Reduce MTTR by automating diagnostics, remediation, and escalation.

Learn More

Enhance IT & Network Resilience

Quickly recover with self-healing automation that restores services without human intervention.

Learn More

Ensure Compliance & Consistency

Automate compliance at scale with proactive configuration management and scheduled updates.

Learn More
capabilities

The Future of IT & Network Automation is Autonomous

Automation

Empower yourself with always-on agentic automation that keeps your IT and network processes running smoothly.

Explore Automation
Orchestration

Coordinate tasks across IT and network operations to automate mission-critical processes end-to-end.

Explore Orchestration
Integrations & APIs

Hundreds of integration options deliver a seamless orchestration experience.

Explore Integrations & APIs
Discovery & Dependency Mapping

Visualize your IT environment in real time to accelerate resolutions and reduce security risks with auto-discovery and dependency mapping.

Explore Discovery & Dependency Mapping

Empower yourself with always-on agentic automation that keeps your IT and network processes running smoothly.

Explore Automation

Coordinate tasks across IT and network operations to automate mission-critical processes end-to-end.

Explore Orchestration

Hundreds of integration options deliver a seamless orchestration experience.

Explore Integrations & APIs

Visualize your IT environment in real time to accelerate resolutions and reduce security risks with auto-discovery and dependency mapping.

Explore DDM
Resolve Agentic AI

Powering Automation with Agentic Intelligence

RITA
Agentic IT Assistant for the Modern Service Desk

Reduce Ticket Volume by 50% in 6 Months

RITA deflects, diagnoses, and resolves routine IT requests before they become tickets. By deflecting tickets and offloading processes to RITA, IT teams can reduce ITSM spend, exceed their KPIs and improve employee productivity and experience.

Boost Employee Productivity & Experience
Cut ITSM Spend by Up to 40%
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RITA, Agentic IT Assistant for the Modern Service Desk
Jarvis, Resolve's AI architect

Jarvis
The AI Architect

Accelerate Workflow Creation

Jarvis reimagines how automation engineers build workflows. Simply describe the process in plain language, and Jarvis understands your intent and instantly builds a working workflow on the canvas, aligned to Resolve best practices.

Instantly builds a working workflow on the canvas
Provides a strategic blueprint for automation
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features

Exponentially Scale IT Productivity

No-Code/Low-Code or Bring Your Own Code

Build workflows your way. Get started with our AI agents to build automations or import your existing scripts to create reusable building blocks.

See it in Action

Agentic IT Operations Platform

Powerful AI features help you kickstart your automation journey, from intelligent AI agents to Machine Learning (ML) for ticket data analysis.

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Pre-Built Integrations

Seamlessly connect your tools and applications with a vast library of integrations, making workflow automation effortless.

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Workflow Orchestration

Coordinate tasks across IT and network operations to automate mission-critical processes from start to finish.

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ROI Dashboards

Track, measure, and report on efficiency gains from  automations with a visual dashboard and advanced ROI analytics.

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Security and Compliance

SOC I and II compliant. A platform built with enterprise-level security and compliance standards to protect your data and operations.

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No-Code/Low-Code or Bring Your Own Code

Build workflows your way. Get started with our AI agents to build automations or import your existing scripts to create reusable building blocks.

See it in Action

Agentic IT Operations Platform

Powerful AI features help you kickstart your automation journey, from intelligent AI agents to Machine Learning (ML) for ticket data analysis.

Learn More

Pre-Built Integrations

Seamlessly connect your tools and applications with a vast library of integrations, making workflow automation effortless.

Learn More

Workflow Orchestration

Coordinate tasks across IT and network operations to automate mission-critical processes from start to finish.

Learn More

ROI Dashboards

Track, measure, and report on efficiency gains from Resolve automations with a visual dashboard and advanced ROI analytics.

Learn More

Security and Compliance

SOC I and II compliant. A platform built with enterprise-level security and compliance standards to protect your data and operations.

Learn More
customer stories

Customer Success Stories

Resolve Named a Visionary in the 2024 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAPs)

Read the Report