Platform Overview

Agentic Automation & Orchestration for Zero Ticket™ IT

Our AI agents and orchestration engine automate IT workflows so you can focus on business innovation, not backlogs.

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Business Outcomes

Supercharge IT with Agentic Automation & Orchestration

Eliminate IT Tickets

Deflect and and resolve common requests and issues in real time, before they ever reach the service desk.

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Accelerate Incident Resolution

Reduce MTTR by automating diagnostics, remediation, and escalation.

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Enhance IT & Network Resilience

Quickly recover with self-healing automation that restores services without human intervention.

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Ensure Compliance & Consistency

Automate compliance at scale with proactive configuration management and scheduled updates.

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Eliminate IT Tickets

Deflect and and resolve common requests and issues in real time, before they ever reach the service desk.

Learn More

Accelerate Incident Resolution

Reduce MTTR by automating diagnostics, remediation, and escalation.

Learn More

Enhance IT & Network Resilience

Quickly recover with self-healing automation that restores services without human intervention.

Learn More

Ensure Compliance & Consistency

Automate compliance at scale with proactive configuration management and scheduled updates.

Learn More

capabilities

The Future of IT & Network Automation is Autonomous

Automation

Empower yourself with always-on agentic automation that keeps your IT and network processes running smoothly.

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Orchestration

Coordinate tasks across IT and network operations to automate mission-critical processes end-to-end.

Explore Orchestration

Integrations & APIs

Hundreds of integration options deliver a seamless orchestration experience.

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Discovery & Dependency Mapping

Visualize your IT environment in real time to accelerate resolutions and reduce security risks with auto-discovery and dependency mapping.

Explore Discovery & Dependency Mapping

Automation

Empower yourself with always-on agentic automation that keeps your IT and network processes running smoothly.

Explore Automation

Orchestration

Coordinate tasks across IT and network operations to automate mission-critical processes end-to-end.

Explore Orchestration

Integrations & APIs

Hundreds of integration options deliver a seamless orchestration experience.

Explore Integrations & APIs

Discovery & Dependency Mapping

Visualize your IT environment in real time to accelerate resolutions and reduce security risks with auto-discovery and dependency mapping.

Explore Discovery & Dependency Mapping

Resolve Agentic AI

Powering Automation with Agentic Intelligence

RITA

Agentic IT Assistant for the Modern Service Desk

Reduce Ticket Volume by 50% in 6 Months

RITA deflects, diagnoses, and resolves routine IT requests before they become tickets. By deflecting tickets and offloading processes to RITA, IT teams can reduce ITSM spend, exceed their KPIs and improve employee productivity and experience.

Boost Employee Productivity & Experience

Cut ITSM Spend by Up to 40%

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RITA, Agentic IT Assistant for the Modern Service Desk

Jarvis

The AI Architect

Accelerate Workflow Creation

Jarvis reimagines how automation engineers build workflows. Simply describe the process in plain language, and Jarvis understands your intent and instantly builds a working workflow on the canvas.

Instantly builds a working workflow on the canvas

Provides a strategic blueprint for automation

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features

Exponentially Scale IT Productivity

No-Code/Low-Code or Bring Your Own Code

Build workflows your way. Get started with our AI agents to build automations or import your existing scripts to create reusable building blocks.

See it in Action

Agentic IT Operations Platform

Powerful AI features help you kickstart your automation journey, from intelligent AI agents to Machine Learning (ML) for ticket data analysis.

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Pre-Built Integrations

Seamlessly connect your tools and applications with a vast library of integrations, making workflow automation effortless.

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Workflow Orchestration

Coordinate tasks across IT and network operations to automate mission-critical processes from start to finish.

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ROI Dashboards

Track, measure, and report on efficiency gains from automations with a visual dashboard and advanced ROI analytics.

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Security and Compliance

SOC I and II compliant. A platform built with enterprise-level security and compliance standards to protect your data and operations.

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No-Code/Low-Code or Bring Your Own Code

Build workflows your way. Get started with our AI agents to build automations or import your existing scripts to create reusable building blocks.

See it in Action

Agentic IT Operations Platform

Powerful AI features help you kickstart your automation journey, from intelligent AI agents to Machine Learning (ML) for ticket data analysis.

Learn More

Pre-Built Integrations

Seamlessly connect your tools and applications with a vast library of integrations, making workflow automation effortless.

Learn More

Workflow Orchestration

Coordinate tasks across IT and network operations to automate mission-critical processes from start to finish.

Learn More

ROI Dashboards

Track, measure, and report on efficiency gains from automations with a visual dashboard and advanced ROI analytics.

Learn More

Security and Compliance

SOC I and II compliant. A platform built with enterprise-level security and compliance standards to protect your data and operations.

Learn More

customer stories

Customer Success Stories

$1.4M

Cost Savings Over 3 Years

Cost savings of $1.4 million over a three-year period and an 80 percent average reduction in mean time to resolution (MTTR) for high-severity incidents.

Read more about how this Fortune 500 financial company used Resolve to reduce MTTR from hours to minutes.

100k

Staff Hours Saved

100,000+ staff hours saved in less than 1 year, increased profitability and ROI, and a 15% revenue jump quarter over quarter.

Read more about how this South African Telco giant leveraged Resolve’s hyper-scalable automation to overhaul their network operations.

60%

Ticket Volume Reduction

$1 million saved annually, reduction in incident handling time by up to 50%, and reduction of incident volumes by up to 30%.

Read more about how a Swiss bank implemented a strategic vision to unite multiple IT functions and improve KPIs with Resolve.

$1.4M

Cost Savings Over 3 Years

Cost savings of $1.4 million over a three-year period and an 80 percent average reduction in mean time to resolution (MTTR) for high-severity incidents.

Read more about how this Fortune 500 financial company used Resolve to reduce MTTR from hours to minutes.

100k

Staff Hours Saved

100,000+ staff hours saved in less than 1 year, increased profitability and ROI, and a 15% revenue jump quarter over quarter.

Read more about how this South African Telco giant leveraged Resolve’s hyper-scalable automation to overhaul their network operations.

60%

Ticket Volume Reduction

$1 million saved annually, reduction in incident handling time by up to 50%, and reduction of incident volumes by up to 30%.

Read more about how a Swiss bank implemented a strategic vision to unite multiple IT functions and improve KPIs with Resolve.

Resolve Named a Visionary in the 2024 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAPs)

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resources

Explore Our Resources

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Agentic Automation

Watch Automation in Action – Live!

Join our live demo series and see how Resolve Actions carefully orchestrates workflows that actually work!

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Zero Ticket IT

The Zero Ticket Future Manifesto

Legacy IT can't keep up. Zero Ticket IT reimagines ops with AI and automation to resolve issues instantly—no tickets, no delays, just proactive service. Learn more.

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Agentic Automation

Discover the Agentic IT Automation & Orchestration Platform Powering the Zero Ticket Future

Discover Resolve’s new agentic automation platform—built to power Zero Ticket IT with AI agents that prevent incidents, reduce costs, and transform operations.

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