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Resolve Systems Earns SOC 2 Type II Compliance

Resolve was recognized by the American Institute of Certified Public Accountants (AICPA) for its handling of sensitive information

CAMPBELL, Calif. (Dec. 7, 2023) Resolve Systems®, the leading intelligent IT automation software vendor, today announced that the company has earned the SOC 2 Type II Compliance, a framework designed to ensure that organizations handle sensitive data securely and maintain the privacy and confidentiality of information.

The SOC 2 Type II Compliance is a set of standards developed by the American Institute of Certified Public Accountants (AICPA), specifically for technology and cloud computing organizations. According to the AICPA, the SOC 2 Type II Compliance examination is a report with detailed information and assurance about the controls at a service organization relevant to security, availability, and processing integrity of the systems the service organization uses to process users’ data and the confidentiality and privacy of the information processed by these systems.

As part of the SOC 2 Type II examination process, an independent third-party auditor evaluates and verifies the effectiveness of an organization’s information security policies and procedures in a pre-specified time period. It is essential for organizations that handle and manage sensitive information, as it builds trust with customers, partners, and other stakeholders by showcasing a strong commitment to protecting the privacy and security of data.

The trust service compliance for Resolve was in three areas of defined criteria, including security, availability, and confidentiality.

“We are thrilled to announce that Resolve has successfully achieved SOC 2 Type II Compliance, a testament to our unwavering commitment to data security and privacy,” Resolve CEO Sean Heuer said. “This milestone underscores our dedication to maintaining the highest standards of operational excellence and trustworthiness for our clients and partners, and it supports Resolve’s future plans for enhancing data security and privacy practices even further.”

The SOC 2 Type II Compliance achievement benefits Resolve’s clients by ensuring robust data security, and helps them reduce risks and maintain uninterrupted service, compliance, secure collaboration, and efficient incident response. 

For more information:

Joanna Swartwood
[email protected]

About Resolve Systems

Resolve Systems helps enterprise technology teams worldwide achieve agile operations with an industry-leading intelligent IT automation platform. With more than a decade of automation expertise, Resolve’s solutions are purpose-built to address challenges posed by increasing IT complexity. Organizations use Resolve to automate IT operations, service management, network operations, cloud operations, and enable Centers of Excellence to orchestrate enterprise-wide automation. Resolve enables organizations to maximize operational efficiency, overcome labor shortages, reduce costs, quickly troubleshoot and fix problems, and accelerate service delivery. Resolve is majority-owned by Insight Partners, a leading global venture capital and private equity firm investing in high-growth technology and software companies. Learn more at, follow us on Twitter @ResolveSystems, and LinkedIn.

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