Platform Capabilities
AGENTLAB

Build AI Agents That Act, All From a Sentence.

Design, test, and deploy IT agents that resolve requests end to end, from identity checks to account changes, without a developer in the loop.

Business Outcomes

Fewer IT Tickets. Faster Resolutions. Bigger Returns.

Ship Agents Fast

Stand up domain-specific agents on the workflows and connectors you already run, so teams move from idea to working automation in minutes.

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Deploy with Confidence

Test every agent against real scenarios with guardrails and simulation before it ever touches production.

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Act Across Entire Stacks

Agents reason over context and execute across ITSM, identity, endpoint, and monitoring tools, resolving requests end to end.

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Scale Beyond IT

The same orchestration and connector framework builds agents for HR, security, and finance on one platform.

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Ship Agents Fast

Stand up domain-specific agents on the workflows and connectors you already run, so teams move from idea to working automation in minutes.

Learn More

Deploy with Confidence

Test every agent against real scenarios with guardrails and simulation before it ever touches production.

Learn More

Act Across Entire Stacks

Agents reason over context and execute across ITSM, identity, endpoint, and monitoring tools, resolving requests end to end.

Learn More

Scale Beyond IT

The same orchestration and connector framework builds agents for HR, security, and finance on one platform.

Learn More
HOW IT WORKS

How AgentLab Works

Most service desks run on dozens of disconnected systems, with four to seven of them touched on a single ticket. AgentLab brings reasoning and execution into one place. Teams describe what an agent should do, ground it in their own knowledge and workflows, and connect it to the systems it needs to act on.


Every agent runs on the orchestration loop. It senses context, decides the next step, takes action, and learns from the result. That loop is what lets an agent close a request end to end and improve with every run.


Before anything reaches production, teams validate agents with simulation and guardrails, start with low-risk actions, and expand scope as they build trust. By the end, you have agents working safely across live environments, with your existing stack still in place.

See How it Works
AGENTLAB WALKTHROUGHS

Build Fast. Get Value Faster.

From first prompt to production, see how your teams ideas become working agents.

AGENTLAB SOLUTION BRIEF

Put Your Agents on Your Busiest Work

See how automation becomes an agent. Define its role, link the skills you built in Jarvis, and ship it scoped to exactly what you define.

  • Five steps from vision to execution
  • One console for IT, security, ops, finance & HR
  • Guardrails scoped to exactly what you define
Get the Brief
features

Everything You Need to Ship Agents Safely

Plain-language Agent Building

Describe the job and build a working agent on the canvas. Start with no code and bring your own scripts as you scale.

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Simulation and Testing

Validate agent behavior against real scenarios with built-in guardrails before production.

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Controlled Rollouts

Start with low-risk actions and expand scope as agents earn trust in your environment.

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Pre-built Integrations

Connect agents to ITSM, identity, endpoint, and monitoring tools through a vast integration library.

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Workflow Orchestration

Coordinate multi-step, multi-system processes so agents act from start to finish.

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Security and Compliance

SOC I and II compliant, with the controls and audit trails enterprises require for autonomous action.

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Plain-language Agent Building

Describe the job and build a working agent on the canvas. Start with no code and bring your own scripts as you scale.

Learn More

Simulation and Testing

Validate agent behavior against real scenarios with built-in guardrails before production.

Learn More

Controlled Rollouts

Start with low-risk actions and expand scope as agents earn trust in your environment.

Learn More

Pre-built Integrations

Connect agents to ITSM, identity, endpoint, and monitoring tools through a vast integration library.

Learn More

Workflow Orchestration

Coordinate multi-step, multi-system processes so agents act from start to finish.

Learn More

Security and Compliance

SOC I and II compliant, with the controls and audit trails enterprises require for autonomous action.

Learn More
THE OFFICIAL AGENTLAB GUIDE

Your Cheat Code to the Fastest ROI

Where to start, which agents to build first, and exactly how to build them. The official field guide to Resolve's AgentLab, department by department, one agent per page.

Where to start. What to build. How to ship.

Get the Guide
Resolve Agentic AI

The Intelligence and Orchestration Behind Every Agent

Jarvis

The AI Architect

Build Agents from Plain Language

Describe the process you want an agent to run, and Jarvis assembles a working workflow on the canvas, grounded in your tools and connectors. Engineers get a head start on every build instead of a blank page.

Turns plain-language intent into working workflows
Gives teams a strategic blueprint for every agent
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RITA

The Agentic IT Assistant

Put Your Agents to Work at the Service Desk

Agents built in AgentLab deploy through RITA to deflect, diagnose, and resolve routine IT requests before they become tickets. Teams reduce ITSM spend, beat their KPIs, and give employees faster answers.

Resolves routine requests end to end
Cuts ITSM spend by up to 40%
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CUSTOMER IMPACT

Value Enterprise IT Runs On

$500M+
Saved Annually
20M+
Hours Saved
1B+
Executions
5.3M
Employees Served
90%+
Ticket Reduction
$500M+
Saved Annually
20M+
Hours Saved
1B+
Executions
5.3M
Employees Served
90%+
Ticket Reduction