
Agents of IT
Agents of IT is the podcast for IT leaders accelerating the shift to Zero Ticket™ IT. Hosted by Resolve’s Sean Heuer (CEO) and Ari Stowe (COO), each episode explores how enterprises are adopting agentic AI and intelligent automation to eliminate reactive work, deflect tickets, and scale IT operations. From virtual agents to autonomous infrastructure, Sean, Ari, and a roster of extraordinary guests spotlight the tools, strategies, and mindsets driving the next era of IT.

AI in IT: A Combined Operation
In this episode, we sit down with Pat Calhoun, founder of Espressive and Chief Strategy Officer of Resolve, to explore why the combination of Resolve’s orchestration layer and Espressive’s agentic AI is a game-changer for IT automation. Pat shares his perspective on how conversational AI and orchestration together deliver faster resolution, eliminate repetitive tickets, and transform the service experience for employees and IT teams alike.