Agents of IT

Sean and Ari sit down with Yaju Suneja, Global Head of i-Automation, Customer Strategy and Transformation at Stefanini Group, to unpack what it really takes to make automation stick. Yaju starts by getting practical on the barriers that still slow progress today: adoption, trust, security, and skills. Along the way, he shares how to shift to a durable operating model, why shared goals and KPI commitment matter more than funding, and how teams can measure value beyond time saved.

In this year-end episode, CCO Sean Heuer and COO Ari Stowe look back on what truly defined 2025 in IT and agentic AI. They unpack the explosion of AI experimentation, the strain it put on IT teams, and why hype often outpaced real value. They also share predictions on what it’ll take for enterprises to turn AI promise into measurable outcomes in 2026.

In this episode, CCO Sean Heuer and COO Ari Stowe take on a favorite enterprise myth: that you need “prerequisites” like perfect data, governance, and cultural readiness before you can adopt agentic AI. They also get into guardrails vs. overengineering, how agentic AI reshapes architects and project managers, and why “agent societies” might be closer than you think.

Sean and Ari are back with another customer episode! This week, they sit down with Prasad Watve, Head of NextGen Services at Vivicta (formerly Tietoevry), to gaze into the crystal ball that is the future of AI and figure out where this technology is taking IT. Listen in and decide for yourself whether they’re seeing into the future!