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IT organizations are increasingly embracing automation to close the skills gap and lighten ever-growing workloads. 451's research shows that accelerating automation also leads to improved service reliability and reduced costs.
EMA surveyed 400 IT professionals globally to understand the role that advanced technologies, such as automation and AI, play in the quality of services IT delivers to the enterprise. Not surprisingly, IT automation has a far-reaching impact across functions, offering benefits that are highly valued up and down the chain of command.
Forrester analyzed the potential ROI of deploying Resolve’s automation platform. Read the report to see how you can achieve a one-month payback period, shave MTTR from 1,889 minutes to a single minute, & save more than $7.7 million!