If your IT scorecard still tracks MTTR, SLA compliance, and change volumes, but nothing’s improving, it’s not because your team isn’t working hard. It’s because you’re measuring the wrong things.
The Zero Ticket™ IT Scorecard shifts the focus. It tracks progress, not just activity; progress toward intelligent automation, seamless resolution, and an IT model that scales without friction.
If you’re ready to move beyond reactive work and unlock the full potential of your team, this IT scorecard is the place to start. This is where IT stops firefighting and starts transforming.
Our scorecard helps you evaluate:
- The indicators that illustrate exactly where you’re at on your Zero Ticket IT journey
- The next steps to take to advance to the next level of automation maturity
- How the Zero Ticket approach culminates in meaningful experience improvement for all
Because when IT operates proactively, the impact reaches far beyond operations, elevating employee experience, workplace culture, and ultimately, customer experience.
Check your score today.
