Platform Capabilities
AUTOMATION EXCHANGE

5,000+ Pre-Built Workflows

Browse a massive library of automations designed to plug directly into your IT ecosystem and start delivering value on day one.

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Overview + Benefits

From Library to Live Automation in Three Simple Steps

Getting started with pre-built automations is as easy as downloading, plugging in, and running them in your workflows:

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Search & Select

Explore automation tasks, workflows, and templates spanning service desk, infrastructure, cloud, and network environments.

Plug In & Customize

Download and drop them directly into our drag-and-drop workflow builder.

Run & Scale

Execute instantly, measure impact, and expand automation across your IT stack on the road to Zero Ticket IT. Share your ideas for automations, too!

Accelerate Time to Value

Instantly connect your ITSM, monitoring, cloud, and infrastructure tools to build powerful workflows.

Democratize Workflow Creation

Jumpstart automation development with ready-to-use workflow templates

Adhere to Best Practices

Design reusable workflow blueprints to standardize and scale automation the right way.

WORKFLOWS

Pre-built Workflow Examples

From API to CLI, cloud to colocation, we connect to everything in your hybrid environment. Browse our Automation Exchange workflows below.

Infrastructure & Operations

ChatGPT Query

Activity will send a query to ChatGPT and receive a response.
Cloud Operations
Enterprise Orchestration / COE
IT Service Management

DuoCreateUser

Create a new user in DUO security portal.
Infrastructure & Operations
IT Service Management
Network Operations

M.S. Teams - A.D. Password Reset

Assists user in resetting an Active Directory password through the MS Teams App
Enterprise Orchestration / COE
Infrastructure & Operations
Integrated Event Management & Remediation
Network Operations

Resolve an Incident

Resolves a incident by ID in BigPanda
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8X8 - Activity Pack

Integration pack for 8x8. This integration package contains all individual Custom Activities in a single package.

API with Base64-Encoded Credentials

Simple template to demonstrate how to base64-encode a string containing login credentials to be used with an API, such as ZenDesk. Note that there are many APIs that require the username and password combination to be transmitted in this format.

AWS CloudWatch - Activity Pack

Integration pack for AWS CloudWatch. This integration package contains all individual Custom Activities in a single package.

AWS CloudWatch Ticket Enrichment - Jira

This process begins by creating a notification alert from the AWS CloudWatch UI. Via email, we receive the Metric name ,State change reason and Problem title. Afterward, we gather the problem details, and the metric information. Then we proceed to create a Jira incident and update it with the relevant details about the problem.

AWS CloudWatch Ticket Enrichment -ServiceNow

This process begins by creating a notification alert from the AWS CloudWatch UI. Via email, we receive the Metric name ,State change reason and Problem title. Afterward, we gather the problem details, and the metric information. Then we proceed to create a ServiceNow incident and update it with the relevant details about the problem.

AWS Instance List Security Groups

List security group for a AWS instance
why choose us
“The solutions we have been able to implement using the Resolve platform have had a direct impact to our bottom line.”
Director of Network Applications and Development, Telecom Provider
“The platform is highly scalable, configurable and the ease of development within it enables a short time to market for new automations.”
Director of Network Applications and Development, Telecom Provider
“There are both low-code and full-code options, as well as third-party integrations, all available in the same product.”
Systems Administration Analyst, Banking Services Provder

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