Resolve’s Employee Adoption Program

Drive Engagement. Accelerate Value.

Selecting the right automation platform is only the beginning.

Experience a program designed to elevate user experience, accelerate adoption, and maximize value from day one.

Resolve Partner Ecosystem

Adoption Built for Scale

Resolve’s Employee Adoption Program is designed to meet employees where they are, accelerate time to value, and reduce the learning curve for new ways of working.

Multichannel Delivery
Whether Teams, Slack, or the service portal, support your workforce in the tools they already use.
Instant Resolution Beyond Search Results
Deliver instant outcomes through AI-powered workflows. Avoid sending users to search through static knowledge bases.
Language Flexibility
Support global teams with localized, accessible experiences that meet employees in their preferred language.
Enterprise Coverage
Deliver a unified support experience across departments, systems, and service domains.
Structured Change Enablement
Guide the transition with a proven framework based on change management best practices.

Make Automation Easy to Adopt

Our team manages the rollout and execution so your internal resources can stay focused on strategic priorities.

Plan for Success

We design a strategic communications plan aligned to your brand, culture, and operating model. Our team manages execution from planning to launch.

Deliver the Right Assets

We build branded content tailored to how your employees consume information; from videos and infographics to launch announcements and onboarding resources.

Engage and Sustain

Campaigns begin before launch and continue post-implementation. Optional gamification and feedback loops ensure continuous engagement and measurable progress.

Eliminate IT Tickets

Deflect and and resolve common requests and issues in real time, before they ever reach the service desk.

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Accelerate Incident Resolution

Reduce MTTR by automating diagnostics, remediation, and escalation.

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Enhance IT & Network Resilience

Quickly recover with self-healing automation that restores services without human intervention.

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Ensure Compliance & Consistency

Automate compliance at scale with proactive configuration management and scheduled updates.

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why choose us
"Resolve is the only vendor I have worked with focused on change management. Their Employee Adoption Program armed us with deliverables that were customized for our six divisions, ensuring high engagement levels."
Peter McGarahan
Sr. Director IT, First American Title