ACCESS REQUEST AUTOMATION

Provision Access Without Delay or Risk

Automate access request fulfillment across systems, apps, and environments. Enforce policy, reduce wait times, and eliminate manual provisioning at scale.

BUSINESS OUTCOMES

Access Delays Slow Down Business

Every day, users wait for access to business-critical tools. IT teams chase approvals and manually update entitlements. Errors go unnoticed. Compliance risk increases. Productivity suffers.

Resolve eliminates these bottlenecks through autonomous, policy-driven access fulfillment that ensures security and speed at scale.

Learn How

Reduce Ticket Volume

Automate access provisioning and eliminate repetitive approval cycles.

Accelerate Fulfillment

Deliver access in minutes, not days, by enforcing policy-based automation across every system.

Strengthen Governance

Ensure every request follows policy with complete auditability and traceability.

HOW IT WORKS

Policy-Driven. Fully Auditable. No Delays.

Resolve automates access provisioning through intelligent workflows that manage requests from intake to fulfillment with full compliance.

Understands the Request
RITA, Resolve’s AI assistant, captures access requests in Teams, Slack, or the service portal while validating format and user identity.
Checks Policy
Verifies entitlements against role, department, or location, and determines if manager or security approval is required.
Provisions Access
Connects to systems like AD, Azure, Okta, HRIS, and SaaS tools to grant access automatically. Updates directories, assigns permissions, and logs all changes.
Confirms and Logs
Notifies the user, updates ITSM, and stores compliance logs for audit.
Watch it in Action
HOW IT WORKS

Built to Automate Access Across Every Environment

Active Directory and Azure AD
  • Add users to security groups
  • Update organizational units
  • Assign group policy objects
Okta, Ping, and Identity Providers
  • Provision SaaS and cloud app access
  • Apply SCIM-based permissions
  • Manage entitlements through directory sync
Custom or On-Prem Systems
  • Automate shell access, file shares, or VPN permissions
  • Trigger internal scripts or approval flows
HR-Driven Access
  • Auto-provision based on hire date or role change
  • Adjust access by role automatically
  • Remove access during offboarding or contract end
customer stories

Quantifiable Impact on IT Efficiency