IT AUTOMATION & ORCHESTRATION

Automation and Orchestration for the Autonomous Enterprise

Resolve connects every system, tool, and process into one intelligent fabric. The Automation Agent acts instantly to execute remediations, orchestrate workflows, and eliminate manual effort. Whether handling employee requests or system alerts, it powers the Agentic Resolution Fabric that turns complexity into coordinated action.

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solutions & Benefits

Manual Workflows Slow Everything Down

Modern IT teams struggle with rising complexity, disconnected tools, and mounting service backlogs. Traditional automations cannot adapt to changing environments, leaving gaps in speed and consistency.

The Agentic Resolution Fabric replaces this with an intelligent orchestration layer that detects, decides, and resolves instantly. Each automation strengthens the next, creating a continuously improving system of action that scales across the enterprise.

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Too Many Tools, Not Enough Context

With Resolve

Unify Enterprise Insight Across Every System

Connect every platform under one orchestration layer that understands the full environment.

Slow Execution and Manual Handoffs

With Resolve

Automate Intelligent Workflows End to End

Trigger cross-domain workflows automatically to eliminate repetitive steps.

Static Scripts in Dynamic Systems

With Resolve

Close the Loop with Self-Healing Automation

Learn continuously from outcomes to optimize precision and performance.

Disconnected Teams and Systems

With Resolve

Standardize Response Across All Domains

Extend automation across ITSM, network, cloud, and security to unify response.

HOW IT WORKS

Detect. Decide. Resolve.

The Agentic Resolution Fabric coordinates three AI agents that work together to transform IT operations. Each interaction feeds new intelligence into the system, allowing the platform to become faster and more accurate over time.

Knowledge Agent interprets intent and context from user requests or system signals.

Automation Agent executes cross-domain workflows to remediate, configure, and optimize systems in real time.

Agent Assist provides diagnostics, insights, and next-best actions for issues that require human oversight.

Watch it in Action

RITA, Agentic IT Assistant for the Modern Service Desk

use cases

Use Cases for IT Automation and Orchestration

Service Request Fulfillment

Complete password resets, account unlocks, access provisioning, and software installations automatically.

Incident Response and Remediation

Diagnose and resolve infrastructure and application issues automatically across hybrid IT environments.

Alert-to-Action Orchestration

Trigger real-time workflows from observability and monitoring tools such as Splunk, Datadog, and Dynatrace.

Network and Security Automation

Perform diagnostics, enforce compliance, and reconfigure multi-vendor environments automatically.

Technician Assist

Deliver contextual insights, enriched diagnostics, and guided runbooks to accelerate complex issue resolution.

Autonomous Closed-Loop Resolution

Automatically validate issues, run diagnostics, execute remediations, and verify outcomes end-to-end across systems to eliminate repetitive manual work.

Service Request Fulfillment

Complete password resets, account unlocks, access provisioning, and software installations automatically.

Incident Response and Remediation

Diagnose and resolve infrastructure and application issues automatically across hybrid IT environments.

Alert-to-Action Orchestration

Trigger real-time workflows from observability and monitoring tools such as Splunk, Datadog, and Dynatrace.

Network and Security Automation

Perform diagnostics, enforce compliance, and reconfigure multi-vendor environments automatically.

Technician Assist

Deliver contextual insights, enriched diagnostics, and guided runbooks to accelerate complex issue resolution.

Autonomous Closed-Loop Resolution

Automatically validate issues, run diagnostics, execute remediations, and verify outcomes end-to-end across systems to eliminate repetitive manual work.

Orchestrate your way out of IT complexity

PROVEN OUTCOMES

Measure the Impact of True Orchestration

Automation becomes autonomous. Performance becomes predictable. Every workflow contributes to the next improvement cycle.

90% Reduction in Ticket Volume

80% Faster Mean Time to Resolution

70% Fewer Escalations

50% Lower ITSM Spend

99% Faster Response to Critical Events

Watch it in Action

why resolve

Automation That Thinks and Acts Together

Resolve provides an IT automation and orchestration platform built on an agentic fabric of AI agents that think, act, and learn across the enterprise.

Agentic Automation Fabric

Three AI agents that reason, act, and learn across the IT ecosystem.

Self-Learning Architecture

Continuous feedback improves accuracy and reduces human effort.

Enterprise-Ready Orchestration

More than 5,000 prebuilt automations and native integrations built for hybrid IT.

Open Ecosystem Integration

Connect seamlessly with ITSM, observability, and infrastructure systems.

Aligned to the Zero Ticket™ IT Vision

Resolve issues before they become tickets and prevent repetitive work entirely.