Resources
Governance and agentic ai resolve webinar
ITSM & Service Automation

Inside the Buyer's Decision: Governance, Trust, and Production-Ready Agentic AI

Webinar
Posted
May 28, 2026

Join Us Tuesday June 23 at 11 AM EDT/ 8 AM PST/ 4 PM BST

Enterprises have spent the past two years standing up agentic AI pilots, and most of them are stuck somewhere between the demo and the production environment. The technology delivers, and the use cases are real, but approval to scale keeps getting deferred because IT, risk, and compliance leaders don't have visibility into how agents will behave once they're operating across critical business systems. Trust is the constraint on enterprise AI adoption, and trust requires governance, testing, and approval of controls built natively into the platform where agents are designed, deployed, and run.

This webinar examines why agentic AI adoption stalls in the absence of governance buyers can actually verify, how in-platform approval workflows and pre-production agent testing close the trust gap between successful pilots and production deployments, and what governed agentic AI looks like in practice inside Resolve's Agentic Resolution Fabric.  

Chris Ennis, Senior Technology Solutions Specialist at Risepoint, brings the buyer-side perspective on what governance, testing, and approval evidence enterprise teams actually need before greenlighting AI in production, and Zack Austin, Director of Product Marketing at Resolve, walks through how those requirements show up inside Resolve's Agentic Resolution Fabric, from built-in approval workflows and agent testing environments to the audit controls that keep IT, risk, and compliance aligned.

What we'll cover

  • Why agentic AI pilots stall on the path to production, and what's blocking sign-off from IT, risk, and compliance leaders inside the enterprise.
  • How approval points, versioning rollback, and audit-ready controls inside the platform turn promising pilots into governed production deployments.
  • What governed agent deployment looks like in practice with Resolve's Agentic Resolution Fabric, including how to test agents before they reach production, where to embed human approval, and how to maintain an audit trail your compliance team will accept.

Please make sure you register for this exciting LIVE discussion!