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Cognitive NOC Implementation has Challenges. ITPA has Answers.

Written By Brent Hunter
Jun 1, 2023

Implementing a Cognitive Network Operations Center (Cognitive NOC) comes with its fair share of challenges, but businesses must be able to rely on technology to operate and grow, making network performance, reliability, and security top priorities.  

Cognitive NOC is a critical tool for managing and optimizing networks, as well as leveraging artificial intelligence (AI) and machine learning (ML) to achieve faster incident response, more reliable and secure networks, and a more proactive approach to network management.   

IT process automation (ITPA) can help organizations benefit from Cognitive NOC by putting today’s implementation obstacles in the past. 

The Aspirations of the Cognitive NOC  

The Cognitive NOC is all about helping organizations keep a sharp eye on network systems, as well as manage them 24/7. The Cognitive NOC strives for immunity against challenges, and also, success in predictive analytics in a greater capacity. In addition, the Cognitive NOC leads businesses to create more personalized and responsive experiences for their customers.  

With the increasing use of mobile devices and the internet of things (IoT), the Cognitive NOC enables businesses to manage the often-overwhelming volume of data being generated by these devices, and to optimize network performance to ensure a seamless and consistent experience for their customers. 

READ MORE: The Rise of the Cognitive NOC and the Role of IT Process Automation  

The Challenges of the Cognitive NOC 

Demand for Skilled Professionals 

One of the biggest challenges of implementing a Cognitive NOC is the need to find skilled professionals who can design, implement, and manage it, but the talent is in very high demand. Running the Cognitive NOC requires a unique, hard-to-find set of skills that combines technical expertise with an understanding of AI, machine learning, and network operations. Businesses are facing tough competition to attract and retain employees who can excel at the Cognitive NOC implementation.  

How ITPA can Help: ITPA can automate routine and repetitive tasks, freeing up network operations staff to focus on more complex and high-priority work, so then, businesses could reduce the need for highly skilled professionals and be better positioned to optimize their workforce. By automating the collection and analysis of network data, ITPA can assist businesses in identifying patterns and trends that might otherwise go unnoticed. ITPA can ultimately empower the Cognitive NOC to predict and prevent issues before they occur, leading to faster and more effective incident response. 

Data Collection and Compliance 

Businesses also tackle the need to ensure data is collected and analyzed in a secure and compliant manner. The more data that’s being collected, the harder it is for businesses to find ways to store, analyze, and secure the information in a way that complies with industry and organizational standards, including compliance requirements regulations such as GDPR, HIPAA, and PCI DDS.  

How ITPA can Help: ITPA can help businesses ensure data is managed securely and compliantly by automating the handling of network data, as well as establishing industry and organizational compliance, including processes like policy enforcement, audit trail creation, and regulatory reporting.  

Cost and Complexity 

Implementing a Cognitive NOC requires significant investment in terms of both cost and complexity, so businesses must make sure the benefits are worth the spending. They must also find ways to manage the complexity of the Cognitive NOC to maintain its power and efficacy.  

How ITPA can Help: Because ITPA can automate routine processes, such as testing and deployment, it can help businesses reduce the risk of errors and delays and improve the speed and quality of deployments. ITPA can also help optimize resource utilization by automating the management of network resources and help monitor and manage the Cognitive NOC by automating the collection and analysis of network data, enabling businesses to identify and resolve issues faster. Automation allows companies to save on costs associated with labor, which frees up funds to help the business reinvest and grow.  

Integration with Existing Systems 

Integrating the Cognitive NOC with existing systems can be complex and time-consuming and may require businesses to invest in new technology and expertise. As Cognitive NOC transforms with network monitoring and management, integration can take valuable time and effort from organizations, instead of fueling their growth. 

How ITPA can Help: ITPA can streamline the process of integrating the Cognitive NOC with other systems, ensuring that the integration is completed faster and more efficiently. ITPA adds a set of eyes to the integration process, identifying and resolving potential problems as they arise.  

Lack of Visibility and Control  

Limited visibility and control, when implementing the Cognitive NOC, can keep businesses from identifying and addressing issues before they become critical.  

How ITPA can Help: ITPA’s ability to automate the collection and analysis of network data can give businesses a more comprehensive understanding of their network, which keeps critical issues at bay. ITPA can also help businesses automate incident management processes ensuring the issues are resolved quickly, which relieves some of the constant pressure for professionals, ensuring that issues are resolved quickly.  

Finding skilled professionals, ensuring compliance with regulations, managing cost and complexity, integrating with existing systems, and gaining visibility and control are the most pressing issues when it comes to implementing the Cognitive NOC, and ITPA is an ideal tool for adding ease along the way. As businesses expand their investments in the Cognitive NOC, the role of ITPA will grow and develop, enabling organizations to leverage the full potential of the Cognitive NOC and its advancements in AI and ML.  

Learn how to leverage the supportive capabilities of ITPA to make sure your organization realizes the full potential of the Cognitive NOC.  

About the author, Brent Hunter:

About the author, Brent Hunter:

Sales Engineer

Brent Hunter is a sales engineer at Resolve, based in the United Kingdom. He has cultivated a wide range of technical skills over his 20-year career deploying IT applications and largescale project implementations. Brent is a prolific contributor to Resolve's technical demonstration video library.