Network Incident Response

From Alerts to Action: Automate Your Network Incident Response

Self-healing automation to keep your network running at peak performance. No false positives, no delays, just real-time resolution.

Solutions Legacy Environment Mapping
solutions & Benefits

Say Goodbye to Alert Storms & Manual Troubleshooting

Alert storms, and manual troubleshooting add pressure to an already overloaded operations team. Automate and orchestrate critical response across diverse, multi-vendor networks and IT systems to enable your team to act immediately and reduce mean time to resolution (MTTR).

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Slow Response Times

With Resolve

Automated Triage & Diagnosis

Instantly gather diagnostics, identify root causes, and initiate remediation—no waiting, no delays

Alert Fatigue & Noise

With Resolve

Only Meaningful Escalations

Cut through the noise, automate out false positives and prioritize the incidents that truly matterrt domains

Manual, Error-Prone Fixes

With Resolve

Reliable Automated Remediation

Event-driven workflows that are auto-triggered from tickets or alerts, apply validated fixes, and escalate only when necessary

Lack of Visibility

With Resolve

Real-Time Orchestration & Reporting

Track and follow progress at every step of the response with real-time dashboards, audit logs, and integrations with existing tools

Case Study
$1.25M

Savings Per Year

Reduced the volume of calls to the call center by 30% with automated incident response
Mitigate any security issues proactively with automatically scheduled server health checks
Mitigate any security issues proactively with automatically scheduled server health checks
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Virgin Media Increases Help Desk Operator Productivity and Improves Customer Satisfaction

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how it works

Go From Alert to Automated Fix

Turn alerts into action with intelligent workflows that resolve issues before they impact users or SLAs.

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Alert Triage

Event-driven automation filters false positives and prioritizes actionable events based on severity and impact.

Validation

Confirms the issue by correlating data across systems and running pre-checks to rule out noise or transient matters.

Diagnosis

Executes automated diagnostics like log analysis, interface checks, or path tracing, to identify root cause in real time.

Remediation

Triggers targeted, policy-compliant actions such as failover or service restarts, while logging every step.

capabilities

Agentic Automation & Orchestration for All of IT

Automation

Empower yourself with always-on agentic automation that keeps your IT and network processes running smoothly.

Explore Automation
Orchestrate

Coordinate tasks across IT and network operations to automate mission-critical processes end-to-end.

Explore Orchestration
Integrations & APIs

Hundreds of integration options deliver a seamless orchestration experience.

Explore Integrations & APIs
Discovery & Dependency Mapping

Visualize your IT environment in real time to accelerate resolutions and reduce security risks with auto-discovery and dependency mapping.

Explore Discovery & Dependency Mapping

Empower yourself with always-on agentic automation that keeps your IT and network processes running smoothly.

Explore Automation

Coordinate tasks across IT and network operations to automate mission-critical processes end-to-end.

Explore Orchestration

Hundreds of integration options deliver a seamless orchestration experience.

Explore Integrations & API

Visualize your IT environment in real time to accelerate resolutions and reduce security risks with auto-discovery and dependency mapping.

Explore DDM
Integrations

Integrate with Anything

From API to CLI, cloud to colocation, we connect to everything in your hybrid environment.

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Filters
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Identity + Access Management

Tools:
Microsoft AD
,
LDAP
,
Aerohive Networks
,
Okta
,

LLMs + AI Models

Tools:
ChatGPT
,
Claude
,
DeepSeek
,
Gemini
,
LLaMA
,
Hugging Face
,
Amazon
,
Microsoft Azure
,

Network

Tools:
Cisco
,
Alcatel-Lucent
,
Nokia
,
Juniper
,
Ericsson
,
Huawei
,
Ciena
,
IBM Netcool
,
Ansible
,

Security + SIEMs

Tools:
Splunk
,
FireEye
,
Symantec
,
Palo Alto Networks
,
AlertLogic
,
F5
,
IBM
,
AlienVault
,
Cisco
,
Tufin
,

Server + OS

Tools:
Microsoft
,
Oracle
,
RedHat Linux
,
AIS
,

Service Desk

Tools:
ServiceNow
,
Jira
,
BMC Remedy
,
Freshworks
,
Zendesk
,
PagerDuty
,
Salesforce
,
Ivanti
,
VMWare
,
EasyVista
,