The State of IT Automation: New Pressures Invite New Opportunities Read Report

The Automation Exchange - A Game Changer For Digital Transformation

5,000+ pre-built IT automation components & the industry's FIRST Recommendation Engine for IT automation content!

Automation exchange
How Do I Get Started With Automation?

The Automation Exchange & its Recommendation Engine provide you with a great starting point. When used in symbiosis with the industry-leading IT orchestration capabilities of Resolve Actions, this powerful combination accelerates enterprise digital transformation.

Got Any Examples Of How I Can Automate Process X?

The Automation Exchange has over 5,000 IT automation components in its cloud library, so there's a good chance it has examples of what you're looking for. Additionally, the Recommendation Engine can suggest content for automating other processes you might not have considered, eliminating the need to reinvent the wheel.

How Does The Recommendation Engine Know Which IT Automation Content To Suggest?

The recommendation engine helps rapidly pinpoint relevant IT automation content based on environment-specific IT events which you upload to it in a .csv-formatted file. Those events typically originate in things such as ITSM logs, application monitoring logs, alerts data, & tickets data.

It's Never Been Easier To Orchestrate Workflows That Automate IT Processes

Kick-Start Your Automation Journey

Six Solution Areas. Three Types of Content. One Source for Accelerating Digital Transformation.

By providing 5,000+ pre-built IT automation components available for deployment in minutes, the Automation Exchange & its Recommendation Engine mitigate the need to increase headcount at a time of talent shortages in the IT automation industry.

When used in conjunction with Resolve Actions, organizations can enable rapid time-to-value from IT automation that maximizes operational efficiency, reduces costs, and improves service levels while accelerating service delivery across an entire IT ecosystem. No other orchestration tool makes it easier or quicker to automate manual IT processes, and the Automation Exchange with its Recommendation Engine acts as a force multiplier to accelerate that even further.

Resolve is the #1 independent vendor of intelligent IT automation, providing a one-stop-shop for both out-of-the-box automation that addresses universal use cases, and customizable automation for enterprise-wide processes.

Screenshot Recommendation Engine v1

A closer look at the Recommendation Engine

How does the Recommendation Engine ingest a file (up to 50mb) filled with event data, & transform it into suggested automations you can download to remediate the underlying incidents which triggered those events?

Here are some highlights:

  • A variety of natural language processing (NLP) and synthetic data transformation techniques are leveraged to convert event description inputs into search criteria.
  • Existing content is monitored on a regular basis resulting in frequent improvements to the data transformation model.
  • A very fast & scalable full-text search engine is employed for its ability to load transformations once as cached filters that are reused for each subsequent text query executed.
  • The search engine's distributed architecture can also easily scale horizontally, ensuring that adding more clients or content to the platform will not significantly impact performance.
  • The 2-step approach of regularly monitoring reusable content and leveraging the search engine's capabilities without going through intermediate services, guarantees up-to-date & accurate searchable content, which in turn delivers fast & scalable recommendations.