Platform Capabilities
AUTOMATION EXCHANGE

5,000+ Pre-Built Workflows

Browse a massive library of automations designed to plug directly into your IT ecosystem and start delivering value on day one.

Automation ExchangeAutomation Exchange
Overview + Benefits

From Library to Live Automation in Three Simple Steps

Getting started with pre-built automations is as easy as downloading, plugging in, and running them in your workflows:

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Search & Select

Explore automation tasks, workflows, and templates spanning service desk, infrastructure, cloud, and network environments.

Plug In & Customize

Download and drop them directly into our drag-and-drop workflow builder.

Run & Scale

Execute instantly, measure impact, and expand automation across your IT stack on the road to Zero Ticket IT. Share your ideas for automations, too!

Accelerate Time to Value

Instantly connect your ITSM, monitoring, cloud, and infrastructure tools to build powerful workflows.

Democratize Workflow Creation

Jumpstart automation development with ready-to-use workflow templates

Adhere to Best Practices

Design reusable workflow blueprints to standardize and scale automation the right way.

WORKFLOWS

Pre-built Workflow Examples

From API to CLI, cloud to colocation, we connect to everything in your hybrid environment. Browse our Automation Exchange workflows below.

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8X8 - Activity Pack

Integration pack for 8x8. This integration package contains all individual Custom Activities in a single package.

Abbreviation For Password

This workflow helps you to create the abbreviation for password and you can add that to the email that you are about to share to the requestor/user.

Add An Incident Tag To An Incident

Create or update an incident tag for a single incident in BigPanda

API with Base64-Encoded Credentials

Simple template to demonstrate how to base64-encode a string containing login credentials to be used with an API, such as ZenDesk. Note that there are many APIs that require the username and password combination to be transmitted in this format.

AppDynamics Activities Library

A collection of AppDynamics Activities in a single Workflow. See accompanying documentations, Page 3, for a complete listing of the Workflow's Activities.

AppDynamics - Docker Restart (Jira Service Desk)

This process will perform a Docker restart for the environment monitored by AppDynamics, using AppDynamics monitoring as the trigger and confirmation mechanism. The process starts when a AppDynamics alert, and its accompanying details, are received within Resolve Express. Once the workflow is trigged, a Jira ticket is created to capture and log all of the process details, check all the tiers on AppDynamics, get the container name, and start the Container with SSH activities, as well as close the AppDynamics Event and Jira ticket.
why choose us
“The solutions we have been able to implement using the Resolve platform have had a direct impact to our bottom line.”
Director of Network Applications and Development, Telecom Provider
“The platform is highly scalable, configurable and the ease of development within it enables a short time to market for new automations.”
Director of Network Applications and Development, Telecom Provider
“There are both low-code and full-code options, as well as third-party integrations, all available in the same product.”
Systems Administration Analyst, Banking Services Provder