Automation Exchange
Your Force Multiplier to IT Process Automation – A Library of Pre-Built Integrations & Workflows

Drive Adoption
Empower employees to build complex automation with a library of OOTB integrations
Accelerate ROI
Leverage pre-built automation workflows to fuel a fast start into any automation initiative
Crowdsource Expertise
Gain access to best practices and expertise from an ecosystem of partners and Resolve developers
Improve Automation Quality
Ensure standardization and control quality easily with a baseline for automation workflows
A Game Changer For Digital Transformation
Breathe new life into automation with Automation Exchange’s comprehensive library of pre-built integrations and workflows. Drive rapid organization-wide adoption with ready-to-use templates available for customizations

Accelerate ROI with Automation Exchange
The Automation Exchange provides out-of-the-box content for 100s of common vendors, technologies and use cases for implementing automations. It houses over 5000 pre-built integrations and workflows that are simply a search away from Actions. When used in symbiosis with the industry-leading IT orchestration capabilities of Resolve Actions, this powerful combination accelerates enterprise digital transformation.
Prebuilt workflows
Sample templates for common process workflows
Library of actions
Thousands of prebuilt action tasks, process templates, and runbooks
Third-party integrations and connectors
Integrations with hundreds of the most common third-party vendors
Intelligent recommendations
ML-based Recommendation Engine to suggest additional processes automations
AI/ML-powered Recommendation Engine
How does the Recommendation Engine ingest a file (up to 50mb) filled with event data, & transform it into suggested automations you can download to remediate the underlying incidents which triggered those events?
Here are some highlights:
- A variety of natural language processing (NLP) and synthetic data transformation techniques are leveraged to convert event description inputs into search criteria.
- Existing content is monitored on a regular basis resulting in frequent improvements to the data transformation model.
- A very fast & scalable full-text search engine is employed for its ability to load transformations once as cached filters that are reused for each subsequent text query executed.
- The search engine’s distributed architecture can also easily scale horizontally, ensuring that adding more clients or content to the platform will not significantly impact performance.
- The 2-step approach of regularly monitoring reusable content and leveraging the search engine’s capabilities without going through intermediate services, guarantees up-to-date & accurate searchable content, which in turn delivers fast & scalable recommendations.

Automation Exchange and Resolve Actions
Used in conjunction with Resolve Actions, organizations globally are accelerating time-to-value maximizing operational efficiency, reducing costs, and improving service levels across their entire IT ecosystem.
No other orchestration tool makes it easier or quicker to automate manual IT processes, and the Automation Exchange with its Recommendation Engine acts as a force multiplier to accelerate that even further.