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New & Exciting Announcement: Resolve Automation-as-a-Service is Now Available to All

Written By Ari Stowe
Mar 5, 2024

We are thrilled to share with you an exciting development in the world of automation: Resolve Automation as-a-Service (RAaaS), a groundbreaking offering that promises to transform how organizations approach automation. 

Charting a Course for Automation Success: The Story of RAaaS 

As we look at the current business landscape, we’re witnessing frequent major layoffs, economic downturns, and a relentless push for cost-cutting measures. This reality impacts every department, but it particularly hits hard in IT. Historically viewed as a cost center rather than a strategic investment, IT departments face mounting pressure to do more with less. 

Even as you are reading this, many Resolve customers have successfully navigated the challenges of reduced resources and budgets by embracing automation. They’ve achieved significant savings and efficiency gains, totaling millions of dollars. 

This success prompted a crucial question: Why isn’t everyone investing in automation to overcome these constant challenges? Through extensive analysis, we’ve identified three primary obstacles hindering automation adoption: 

  • The Tyranny of the Urgent: Daily operational tasks often overshadow strategic investments, perpetuating a cycle of firefighting and preventing meaningful progress. 
  • Perceived Investment Size: Many view automation as a significant investment requiring extensive resources, education, and change management before reaping benefits. 
  • No clear start or finish: Uncertainty surrounds where to start and what the end goal of automation should be, making it challenging to define a clear path forward. 

Enter RAaaS – Resolve Automation as-a-Service 

Our advisory services not only identify automation use cases but also build robust business cases around them. Before implementation, we thoroughly assess the potential impact, ensuring a strategic and cost-effective approach. 

Our goal is to streamline the automation journey by leveraging over a decade of expertise. With RAaaS, we guide organizations through four key stages: 

1. Use Case Identification

We work closely with clients to identify meaningful automation opportunities tailored to their specific needs and challenges. 

2. Business Case Development

We go beyond mere identification, helping clients build comprehensive business cases that highlight the value and ROI of each automation initiative. 

3. Implementation

Our team takes charge of implementing automation solutions, transforming identified processes into streamlined, efficient workflows. 

4. Continuous Improvement

We don’t stop at implementation. RAaaS includes ongoing support and optimization to ensure sustained success and maximum value. 

Our approach is not just theoretical; it’s backed by real-world results. We’ve collaborated with hundreds of organizations, saving millions of dollars through automation. 

RAaaS represents a paradigm shift in how organizations approach automation. By leveraging our expertise and turning it into a service, we’re shortening the automation journey for our clients, allowing them to focus on what matters most—driving innovation and growth. 

The launch of Resolve Automation as-a-Service marks a significant milestone in the evolution of automation.  

We’re excited to bring this transformative offering to our clients, empowering them to unlock the full potential of automation and drive unparalleled efficiency and cost savings. 

How do I get started with Resolve’s automation services? 

Getting started with Resolve’s automation services is a straightforward process designed to quickly propel you toward automation success. Here’s how it works: 

Engage With Us

Once you’ve decided to explore automation solutions with Resolve, reach out to us to start the conversation. We’ll discuss your objectives, challenges, and what you aim to achieve through automation.  

Week One and Week Two Efforts

Our structured approach begins with dedicated efforts in the first two weeks. During this time, we work closely with you to understand your processes, systems, and triggers. We’ll identify touchpoints and gather essential information to kickstart the automation journey. 

Guidance and Advisement

Our team will guide you through the process, helping you comprehend the intricacies of automation implementation. We’ll advise you on best practices, potential pitfalls, and how to optimize automation for your specific needs. 

Design Document Development

Using our expertise and insights gained from years of experience, we’ll create a comprehensive design document. This document serves as a visual representation of your business processes, showcasing touchpoints, triggers, and system interactions.

Our process is transparent, leveraging over 15 years of expertise to deliver tangible results. You’ll have a clear understanding of the automation journey and how it aligns with your organizational goals. 

In essence, getting started with Resolve’s automation services is about harnessing our expertise to streamline your automation journey. We’re here to guide you every step of the way, ensuring a smooth and successful implementation process. 

Watch our launch webinar to understand more.  

Reach out to us if this sounds interesting to you and one of the experts will walk you through more details of what a RAaaS project for your organization looks like.

About the author, Ari Stowe:

About the author, Ari Stowe:

VP, Product

As VP, Product, Ari Stowe leads Resolve's product organization. He is a resourceful product management professional and highly driven individual, continuously looking to further his skills and knowledge through constant learning. Ari's primary role as a Senior Product Director has allowed him the opportunity to navigate emerging technologies and drive innovation across multiple product lines. Along with his passion for product management, Ari has a strong passion for mentoring others. He takes great pride in seeing others succeed and in reaching their full potential.