Service Reliability

Deliver Always-On Service Reliability with Intelligent Automation

Proactively prevent outages, accelerate recovery, and keep your IT services running flawlessly with agentic automation

Solutions Service Reliability
solutions & Benefits

Stop Downtime Before It Starts

Manual delays and slow response times cause outages and missed SLAs. Resolve’s agentic automation platform detects issues early, triggers real-time fixes, and prevents disruptions before they impact users.

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Disrupted Services That Catch Teams Off-Guard

With Resolve

Automate everyday IT tasks at scale

Detect incidents early and trigger fixes without manual intervention with event-driven automation.

Ticket & Incident Backlog

With Resolve

Ticket Volume Reduced Greatly

Remediate incidents with self-healing workflows, dramatically reducing ticket volume and MTTR.

Scrambling to Meet Demand

With Resolve

Operations Scale with the Business

Run millions of automated actions, executing in minutes without requiring extra headcount.

Damaged Trust

With Resolve

Seamless User Experience

Operate mission-critical services smoothly and reliably across complex, hybrid IT ecosystems.

Case Study
6 min to 4 secs

Faster Incident Resolution

Frontline customer service representatives prevent escalations and resolve calls faster
Leveraged Resolve for targeted troubleshooting to drive remediations
Orchestrated fixes on diverse toolsets across their global call centers

Cable & Wireless Enhanced Service Delivery by Enabling Frontline Agents to Resolve Issues Independently Through Automation.

Read Our Story
how it works

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Detect Early

Triage through your alert noise real-time and spot issues before they impact services.

Automate Core Banking and Regulatory Workflows

Trigger real-time, automated actions the moment an issue is detected to resolve incidents in seconds, not hours.

Orchestrate Recovery

Coordinate end-to-end fixes across systems and teams instantly, restoring service with minimal to zero manual effort.

Optimize Continuously

Track automation ROI and uncover insights to sharpen reliability, boost performance, and scale smarter.

capabilities

Agentic Automation & Orchestration for All of IT

Automation & Orchestration

Resolve delivers an agentic automation and orchestration platform that autonomously executes workflows, resolves issues in real time, and powers proactive, self-learning operations for Zero Ticket™ IT.

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AIOps

Resolve combines AIOps intelligence and automation to eliminate noise, detect anomalies, and fix issues proactively.

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Integrations & APIs

Hundreds of integration options deliver a seamless orchestration experience.

Explore Integrations & APIs
Automation Exchange

Resolve Automation Exchange delivers 5,000+ prebuilt automations to accelerate IT operations and scale automation fast.

Explore Automation Exchange

Resolve delivers an agentic automation and orchestration platform that autonomously executes workflows, resolves issues in real time, and powers proactive, self-learning operations for Zero Ticket™ IT.

Explore A&O

Resolve combines AIOps intelligence and automation to eliminate noise, detect anomalies, and fix issues proactively.

Explore AIOps

Hundreds of integration options deliver a seamless orchestration experience.

Explore Integrations & APIs

Resolve Automation Exchange delivers 5,000+ prebuilt automations to accelerate IT operations and scale automation fast.

Explore Automation Exchange
Integrations

Integrate with Anything

From API to CLI, cloud to colocation, we connect to everything in your hybrid environment.

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AIS

AWS

Aerohive Networks

Alcatel-Lucent

AlertLogic

AlienVault

Amazon

Ansible

AppDynamics

BMC Remedy

BeyondTrust

BigPanda

Bit Bucket

CA Technologies

ChatGPT

Chef

Ciena

Cisco

Citrix

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