Demands on networks are increasing exponentially as the pace of operations is constantly accelerating. Resolve simplifies managing network operations to ensure continuous service delivery.
by empowering Level 1 agents to validate, diagnose, and resolve IPTV-related incidents without escalation to Level 2 / 3 in one of the largest IPTV providers in the world
by converting manual, reactive tasks related to testing T1 network connectivity into automated, proactive workflows
by enabling Level 1 agents to resolve incidents quickly and independently - without escalation
By reducing the volume and duration of customerincidents while supporting network growth
Deliver best-in-class modern network operations with these automation benefits.
Deploy and configure connectivity for network devices, apps, servers, and endpoints – no matter how complex your current process
Bring all your configurations in one place for easy management of network endpoints
Make changes at scale with pre-approved runbooks and eliminate human error
Eliminate inefficient handoffs between IT Ops and NetOps teams with SME-approved automations
Hybrid Cloud Networks
Seamlessly orchestrate network services across virtual and physical network devices. Mask hidden complexities and scale with an integrated approach
Multi-Domain Networks
Benefit from a unified automation platform with capabilities that span multiple domains from traditional physical networks, cloud networks, modern programmable networks, SD- WANs, etc
Multi-Vendor Networks
Maximize your investments for best of breed network vendors using a single automation framework to simplify administration and operational nightmares
Low-code/, no-code or bring-your-own automation
Simply drag and drop to build new automations or import your existing scripts to build a library
1000s of pre-built automations and workflows
Download pre-built workflows from the Automation Exchange for faster time to value
Human-guided, interactive automation procedures
Allow for human input into complex resolution workflows so IT can safely provision connectivity or configure systems
Incident management with intuitive dashboards
Centralize management all aspects of the incident resolution process with detailed color-coded dashboards
Built-in ROI calculator
Clearly articulate the ROI for each automation workflow with metrics and reports