Network Incident Response

From Alerts to Action: Automate Your Network Incident Response

Self-healing automation to keep your network running at peak performance. No false positives, no delays, just real-time resolution.

Solutions Legacy Environment Mapping
solutions & Benefits

Say Goodbye to Alert Storms & Manual Troubleshooting

Alert storms, and manual troubleshooting add pressure to an already overloaded operations team. Automate and orchestrate critical response across diverse, multi-vendor networks and IT systems to enable your team to act immediately and reduce mean time to resolution (MTTR).

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Slow Response Times

With Resolve

Automated Triage & Diagnosis

Instantly gather diagnostics, identify root causes, and initiate remediation—no waiting, no delays

Alert Fatigue & Noise

With Resolve

Only Meaningful Escalations

Cut through the noise, automate out false positives and prioritize the incidents that truly matterrt domainsFreeing teams to focus on innovation, with automation that preserves uptime and reduces audit risk

Manual, Error-Prone Fixes

With Resolve

Reliable Automated Remediation

Event-driven workflows that are auto-triggered from tickets or alerts, apply validated fixes, and escalate only when necessary

Lack of Visibility

With Resolve

Real-Time Orchestration & Reporting

Track and follow progress at every step of the response with real-time dashboards, audit logs, and integrations with existing tools

Case Study
$1.25M

Savings Per Year

Reduced the volume of calls to the call center by 30% with automated incident response
Mitigate any security issues proactively with automatically scheduled server health checks
Mitigate any security issues proactively with automatically scheduled server health checks

Virgin Media Increases Help Desk Operator Productivity and Improves Customer Satisfaction

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how it works

Go From Alert to Automated Fix

Turn alerts into action with intelligent workflows that resolve issues before they impact users or SLAs.

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Alert Triage

Event-driven automation filters false positives and prioritizes actionable events based on severity and impact.

Validation

Confirms the issue by correlating data across systems and running pre-checks to rule out noise or transient matters.

Diagnosis

Executes automated diagnostics like log analysis, interface checks, or path tracing, to identify root cause in real time.

Remediation

Triggers targeted, policy-compliant actions such as failover or service restarts, while logging every step.

capabilities

Agentic Automation & Orchestration for All of IT

Automation & Orchestration

Resolve delivers an agentic automation and orchestration platform that autonomously executes workflows, resolves issues in real time, and powers proactive, self-learning operations for Zero Ticket™ IT.

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AIOps

Resolve combines AIOps intelligence and automation to eliminate noise, detect anomalies, and fix issues proactively.

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Integrations & APIs

Hundreds of integration options deliver a seamless orchestration experience.

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Automation Exchange

Resolve Automation Exchange delivers 5,000+ prebuilt automations to accelerate IT operations and scale automation fast.

Explore Automation Exchange

Resolve delivers an agentic automation and orchestration platform that autonomously executes workflows, resolves issues in real time, and powers proactive, self-learning operations for Zero Ticket™ IT.

Explore A&O

Resolve combines AIOps intelligence and automation to eliminate noise, detect anomalies, and fix issues proactively.

Explore AIOps

Hundreds of integration options deliver a seamless orchestration experience.

Explore Integrations & APIs

Resolve Automation Exchange delivers 5,000+ prebuilt automations to accelerate IT operations and scale automation fast.

Explore Automation Exchange
Integrations

Integrate with Anything

From API to CLI, cloud to colocation, we connect to everything in your hybrid environment.

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AIS

AWS

Aerohive Networks

Alcatel-Lucent

AlertLogic

AlienVault

Amazon

Ansible

AppDynamics

BMC Remedy

BeyondTrust

BigPanda

Bit Bucket

CA Technologies

ChatGPT

Chef

Ciena

Cisco

Citrix

Claude