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Automation Accelerator Packs™

Automate your top IT use cases within days

Exciting News!

Resolve Actions Goes SaaS!

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Network Operations Automation

Effortlessly Run your hybrid network at scale.

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Network Resiliency for Changing Business Demands

Demands on networks are increasing exponentially as the pace of operations is constantly accelerating. Resolve simplifies managing network operations to ensure continuous service delivery.

63K hours saved monthly

by empowering Level 1 agents to validate, diagnose, and resolve IPTV-related incidents without escalation to Level 2 / 3 in one of the largest IPTV providers in the world

$1M saved annually

by converting manual, reactive tasks related to testing T1 network connectivity into automated, proactive workflows

50%+ reduction in MTTR

by enabling Level 1 agents to resolve incidents quickly and independently - without escalation

600K Incidents Processed Every Day

By reducing the volume and duration of customerincidents while supporting network growth

Elevate Your NOC Beyond Keeping the Lights On

Deliver best-in-class modern network operations with these automation benefits.

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Centralize Configuration Management

Deploy and configure connectivity for network devices, apps, servers, and endpoints – no matter how complex your current process

Streamline Governance and Compliance

Bring all your configurations in one place for easy management of network endpoints

Put Standard Processes on Autopilot

Make changes at scale with pre-approved runbooks and eliminate human error

Speed up Incident Response

Eliminate inefficient handoffs between IT Ops and NetOps teams with SME-approved automations

Resolve Network Automation Solutions

Technology-Agnostic Orchestration

End-to-end Automation and Orchestration Across Any Network Environment

Hybrid Cloud Networks
Seamlessly orchestrate network services across virtual and physical network devices. Mask hidden complexities and scale with an integrated approach

Multi-Domain Networks
Benefit from a unified automation platform with capabilities that span multiple domains from traditional physical networks, cloud networks, modern programmable networks, SD- WANs, etc

Multi-Vendor Networks
Maximize your investments for best of breed network vendors using a single automation framework to simplify administration and operational nightmares

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Provisioning & Configuration

Operationalize Configuration Management at Scale

Deploy and configure connectivity for network devices, apps, servers, and endpoints with confidence
Standardize configurations and enforce compliance with automation
Verify connectivity and ensure performance with automated post-provisioning checks
Orchestrate all your existing scripts in one place for full visibility and control

Popular Automations:

Configuration Validation & Standardization
Compliance Reporting & Remediation
Device Onboarding

Network Incident Auto-Remediation

Create Closed-loop Incident Response Management

Automatically trigger remediation workflows to triage, validate, diagnose, and resolve alarms, issues, and IT tickets
Collect rich troubleshooting data across multiple IT environments to build timelines and diagnose issues with speed and accuracy
Streamline NetOps handoffs with end-to-end remediation workflows
Enrich IT tickets with real-time progress and data for a complete audit trail in human-understandable language

Popular Automations:

Service Stop / Start
Link Down Diagnosis & Remediation
VPN Connectivity

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Proactive Testing & Troubleshooting

Prevent Outages with Automated, Proactive Network Testing

Schedule health- and compliance-checks with comprehensive reports to ensure optimal network performance always
Create easy-to-read, color-coded dashboards with network test results to stay on top of anomalies
Reduce escalations with automatically triggered SME-approved self-healing procedures
Catch potential issues early and remediate them before they turn into incidents

Popular Automations:

PIM Testing
Network Health-Check
Circuit Testing

Resolve customers revamping their NetOps

A Powerful Automation Platform with the Fastest Time to Value

Low-code/, no-code or bring-your-own automation
Simply drag and drop to build new automations or import your existing scripts to build a library

1000s of pre-built automations and workflows
Download pre-built workflows from the Automation Exchange for faster time to value

Human-guided, interactive automation procedures
Allow for human input into complex resolution workflows so IT can safely provision connectivity or configure systems

Incident management with intuitive dashboards
Centralize management all aspects of the incident resolution process with detailed color-coded dashboards

Built-in ROI calculator
Clearly articulate the ROI for each automation workflow with metrics and reports