Revamp the Way You Run Your NOC with Automations Ranging from Simple to Crazy Complex, Like:
PROACTIVE NETWORK TESTING
- Check cellular tower status and performance
- Perform PIM testing
- Test IPTV networks for content delivery
- Test T1 subscriber network connectivity
- Fix interface errors on a firewall
NETWORK INCIDENT RESOLUTION
- Diagnose & fix BGP routing failures
- Resolve network throughput saturation
- Eliminate video conference & voice jitter
- Validate a network device after a cold start
- Troubleshoot MPLS issues
NETWORK PROVISIONING & CONFIG
- Orchestrate software upgrades
- Perform password resets
- Check & remediate config drift
- Automatically update CMDBs
- Rollout a network policy across systems
- And more… our platform lets you customize and build new network automations to your heart’s content!
Automating Network Operations Saves You Some Serious Jack… Especially When the Software Has a One-Month Payback Period
We help NetOps teams scale seamlessly to manage exponentially expanding network infrastructure, while delivering continuous service delivery, reducing MTTR, simplifying processes, empowering agents, reducing escalations, saving money, and most importantly… satisfying customers.
63K
hours saved monthly
by empowering Level 1 agents to validate, diagnose, and resolve IPTV-related incidents without escalation to Level 2 / 3 in one of the largest IPTV providers in the world
50%+
reduction in MTTR
by enabling Level 1 agents to resolve incidents quickly and independently - without escalation
$1M
saved annually
by converting manual, reactive tasks related to testing T1 network connectivity into automated, proactive workflows
40K
hours saved annually
through automated hourly testing of an entire radio network, automated incident resolution, and daily network health reports
Surprised at the savings? Actually, Forrester estimates a one-month payback period for Resolve. Get the full report here
PROACTIVE NETWORK TESTING
Want to Improve Network Reliability & Free Up Resources? Automate Your Network Testing.
- Wish you could speed up and simplify network testing at the same time? Been there.
- Does automating certain types of network testing seem virtually impossible with your current tools? We got you.
- Worry that manual network tests rely too much on operator interpretation, and that might cause some unexpected errors or gaps in documents? We get it.
- Frustrated by a lack of consistent and standardized testing procedures? You’re not alone.
We’ve rebooted network testing to make your life easier.
Our mission is to eliminate headaches in the NOC and free up agents to do more innovative work. We’ve automated NetOps for countless teams around the globe and can help you crack the code on network testing.
Eliminate Truck Rolls & Prevent Outages with Automated, Proactive Network Testing
- Automate and orchestrate proactive network testing to find performance and connectivity issues before your users do
- Automate complex, multi-step, network testing processes that typically require truck rolls or manual intervention, like PIM testing, circuit testing, and customer turn-ups
- Create easy-to-read, color-coded dashboards with network test results that quickly indicate the health of each critical component your network relies on
- Capture network testing and diagnostic information for analytics, compliance, and auditing and change management purposes
- Build comprehensive reports on the health of your network so that key stakeholders and executives can always be on top of the service delivery quality
Ready to reboot the way you test your network? Let Resolve pave the way.
NETWORK INCIDENT RESOLUTION
Resolve Network Incidents in Nanoseconds to Maximize Uptime & Keep Your Customers Happy
- Does your boss go ballistic when the network goes down? We feel your pain.
- Stressed out by the high volume of network events your NOC is currently managing? We totally understand.
- Overwhelmed by a sea of alerts, only to find that many are false positives? You’re not alone.
- Freaked out by the amount of time and manual effort it takes to manually collect all of the data from multiple systems and third-party tools required to validate and investigate incidents? We get it.
- Tired of waiting on other teams to grant access to critical systems you need to diagnose and resolve an outage? We’ve been there.
- Dread documenting all of the steps you took, from initial data collection to resolution? Yeah, us, too.
- Worried that your overtaxed SMEs might walk out the door? You’re not alone.
Resolve reduces incident anxiety by automating the fix.
Automate every aspect of the network incident validation, diagnosis, and resolution process, plus get the single pane of glass and automated assistance you've been looking for.
Achieve Outrageously Fast Incident Resolution with Resolve's NetOps Automation
- Separate the signal from the noise by automatically validating alarms, correlating related alarms, and consolidating duplicates
- Automatically collect troubleshooting data from multiple systems, across environments and locations, to build timelines and diagnose issues
- Centralize incident management with an intuitive dashboard to manage all aspects of the incident resolution process
- Automatically resolve common incidents with a library of pre-built workflows that can do the work for you
- Arm admins with interactive automations to address outages that require more complex resolution workflows, including step-by-step instructions, incremental automations, and decision trees
- Enable agents to safely execute remediation tasks without system access or the necessary CLI or coding skills
- Eliminate time-consuming handoffs between the IT Ops and NetOps teams with centralized orchestration of the end-to-end, service-level workflows
- Auto-create and update tickets with a log of all actions and automations that were completed for a complete audit trail
- Empower SMEs to document best-practices for all response procedures into interactive workflows that can be leveraged by all agents
Ready to go for NetOps glory? Let Resolve accelerate your incident resolution.
NETWORK PROVISIONING + CONFIGURATION
Got a Need for Speed? Meet Automation that Provisions Connectivity Blazingly Fast.
- Hit the limits of your existing NetOps tools and wishing you could automate more complex, decision-dependent processes that cross technologies and environments? We understand.
- Struggling with slow, manual, and error-prone processes that undermine your team’s ability to deliver? We get it.
- Looking for a way to scale your NOC to meet SLAs and other business demands for service and application delivery? Been there.
- Dreading monotonous, manual, post-provisioning tasks? We know how it feels.
We make provisioning a pleasure.
Resolve enables you to deploy and configure connectivity for network devices, apps, servers, and endpoints – no matter how complex your current process, how many people are involved, or how distributed your devices are (e.g. cloud, on-prem, or both).
Accelerate Network Provisioning without Blowing a Gasket
- Automate network provisioning for faster service delivery without error or escalation
- Automate network configuration tasks to ensure standard operations and secure configurations
- Automate post-configuration checks and any necessary remediation steps to verify connectivity and performance, regardless of whether you used a mix of automation tools for provisioning
- Provide Level 1 agents with SME-approved, interactive standard operating procedures so anyone can safely provision connectivity or configure systems
- Audit every process – whether human-directed or automated – for a real-time, centralized audit trail essential for troubleshooting and compliance
Ready to take your network provisioning to the next level? Let Resolve do the heavy lifting.
INTEGRATIONS IN YOUR NETWORK OPERATIONS ENVIRONMENT
Seamless Integration with Your Favorite Network Operations Technologies
Featured Whitepaper
How Much Will You Save With Resolve?
Forrester analyzed the potential ROI of deploying Resolve’s automation platform. Download the report to see how you can achieve a one-month payback period, shave MTTR from 1,889 minutes to a single minute, and save more than $7.7 million!
Read the Report See All Resources
