Resolve IT Operations Automation Solutions

Incident Response & Auto-remediation

Develop Best-In-Class Response with Automated Incident Routing, Diagnostics and Remediation

Validate alerts and eliminate false positives by automating time-consuming system and service checks
Automatically resolve common IT incidents using a library of pre-built automated tasks and workflows
Run comprehensive diagnostics and enrich incidents to ensure speedy manual resolutions by SMEs
Arm admins with interactive automations, including step-by-step instructions, incremental automations, and decision trees for more complex events
Enable admins to execute remediation steps without direct access to the systems
Enrich IT tickets with all remediation actions and case artifacts for compliance, governance, and auditing purposes

Popular Automations:

Server Restarts
Disk Space Remediation
Ticket Enrichment

Infrastructure & Operations Service Request Automation

Streamline management of your IT resources with automated provisioning and IT oversight

Integrate and automate updates to your service and change request systems (like ServiceNow, Remedy, Jira, and more)
Automate service requests across your IT, network, and security infrastructure to ensure speedy fulfillment
Foster cross team collaboration, eliminate time-consuming handoffs between your IT Ops, NetOps, and SecOps teams
Orchestrate processes leveraging your existing point automation tools or handle the entire end-to-end deployment using our platform
Ensure change compliance, enforce policy and controls, and provide a full audit trail

Popular Automations:

Server Patching
Health Checks
Infrastructure Provisioning

A Powerful Automation Platform with the Fastest Time to Value

Fastest time to value with SaaS
Enable rapid adoption and support thousands of automation workflows without the need for maintenance

Low-code/, no-code or bring-your-own automation
Simply drag and drop to build new automations or import your existing scripts to build a library

1000s of pre-built integrations and workflows
Download out-of-the-box integrations and pre-built workflows from the Automation Exchange

Human-guided, interactive automation procedures
Allow for human input into complex resolution workflows so IT can safely provision connectivity or configure systems

Incident management with intuitive dashboards
Centralize management all aspects of the incident resolution process with detailed color-coded dashboards

Built-in ROI calculator
Clearly articulate the ROI for each automation workflow with metrics and reports

INTEGRATIONS IN YOUR NETWORK OPERATIONS ENVIRONMENT