Blog
Agentic Automation

Empowering IT Ops with Low-Code Automation: Simplify, Scale, Succeed

Table of contents
Subscribe for updates

Subscribe to receive the latest content and invites to your inbox.

Success! You’re on the list.
Oops! Something went wrong while submitting the form.

A common misconception surrounding IT automation is that it always requires in-depth technical expertise. That certainly helps, but it's by no means a requirement anymore.

There are a few developments powering this shift, but the advent of low-code automation tools is one of the most important. IT teams all over the world leverage low-code automation tools because, at the end of the day, they simplify automation in a way that makes engineers' lives easier while making the process more accessible and understandable to non-IT teams and stakeholders.

Whether you're looking for your first low-code automation tool or are taking a magnifying glass to your current setup, we've got you covered with this comprehensive, all-in-one guide.

More specifically, we're going to be covering what low-code automation tools are, how they supercharge your IT, and how you can find and implement them for yourself!

What Low-Code Automation Tools Are (and Why They Matter)

Low-code automation tools change the game for IT operations by simplifying the building of complex workflows and reducing the need for manual coding. These tools often provide a visual, drag-and-drop interface that allows IT teams to design and deploy automated processes quickly.

Whether you're streamlining incident management, automating routine maintenance, or improving system monitoring, low-code automation tools offer a faster, more accessible way to enhance IT efficiency.

Here's a look at some of the most widely used low-code automation tools that are helping IT teams work smarter and faster:

  • Workflow Automation – Automates repetitive tasks and processes across different apps and services through a visual, drag-and-drop interface. Ideal for streamlining data flow and system integration.
  • Cross-Platform Connectivity – Connects multiple applications and services to enable seamless data transfer and task automation without coding. Reduces manual effort and minimizes errors.
  • Full-Stack Development – Provides tools for building enterprise-grade applications quickly with minimal coding. Offers scalability, security, and integration with existing infrastructure.
  • Process Automation and Case ManagementAutomates complex business processes and case management tasks with AI-powered insights and decision-making. Improves operational efficiency and responsiveness.
  • IT Service Management Automation – Streamlines IT service workflows, including incident management, ticket resolution, and system monitoring. Reduces response time and increases service quality.

As you can see, the theme with low-code automation tools is a dual focus on simplicity and effectiveness.

The best low-code automation tools remove the hassle from automation while also making it more powerful. That's why these tools are one of the main drivers of the ongoing automation revolution, and why they're one of your best means of accessing that revolution for your own IT!

How exactly does that revolution work in a quantifiable sense? What indicators should IT teams keep an eye out for as they implement low-code automation tools? That's our next topic of discussion!

How Low-Code Automation Tools Transform IT

Whether you're curious about how to apply low-code automation tools to your IT infrastructure or double-checking whether the ones you currently have are the best for your organization, there are a few indicators that you and your team should keep an eye out for. These indicators will promptly illustrate your low-code automation tools' impact in a way that external stakeholders will immediately understand and appreciate.

  • Faster Deployment Times – Low-code automation reduces development and deployment times, enabling quicker responses to business needs and faster time-to-market. Tracking this percentage will make a big difference when it comes to asking for additional program sponsorship.
  • Reduction in Manual Errors – Automating repetitive tasks decreases instances of human error, improving data accuracy and operational reliability.
  • Lower IT Operational Costs – Streamlined processes and reduced need for manual intervention lead to significant cost savings in IT operations. Keep close track of those savings for your next presentation!
  • Increase in Process Efficiency – Automating workflows improves task completion times and reduces bottlenecks, increasing overall process efficiency.
  • Faster Incident Resolution – Automated alerts and response mechanisms help IT teams resolve incidents more quickly, cutting resolution times. This is an especially important metric to teams all over the organization, so keep a close eye on it and use it to illustrate your low-code automation tools' effectiveness!

If you love to track every possible success metric, the good news is that these are just a few of the most important. Teams can and should track additional elements, such as resource allocation improvement, security and compliance, innovation capability, and user satisfaction.

Another important factor to bear in mind (and a great segue into the final part of our conversation) is scalability. Low-code automation tools that allow for seamless scalability and continuous operational effectiveness will garner organization-wide sponsorship and enable you to take your entire company, not ‘just' IT, to the next level.

This capability is one of several indicators that a low-code automation tool provider is a market leader who can help you achieve (and surpass) your IT goals. But what other capabilities should you and your team keep an eye out for? Let's find out!

How to Spot Who Leads the Low-Code Automation Tool Pack

There's a lot that goes into picking a low-code automation tool vendor. Teams need to consider their current goals, the challenges that might come with implementing new software, and much more. They also need to know how to differentiate between true automation leaders and vendors who might impede, not improve, your IT operations.

Here are a few indicators that the low-code automation tool vendors you're looking at can back up what they tell you about their capabilities:

  • Proven Track Record – Market leaders have a history of successful deployments across industries, with strong customer testimonials and case studies.
  • Comprehensive Integration Ecosystem – Leading providers offer broad compatibility with existing enterprise systems, ensuring seamless integration and minimal disruption.
  • Robust Security and Compliance – Top platforms prioritize enterprise-grade security measures and adherence to industry regulations, safeguarding sensitive data.
  • Scalable and Flexible Architecture – Market leaders provide platforms that can scale with growing business needs while allowing customization to meet specific operational requirements.
  • Continuous Innovation and Support – A leader consistently releases feature updates, invests in R&D, and provides responsive, expert-level customer support to keep IT teams ahead of the curve.

All these indicators are telltale signs of a low-code automation tool leader, especially the ability to integrate with thousands of programs and provide a scalable path to better IT. Better IT culminates in improved operations across the organization and for the customers you work so hard to serve.

The Next Step Toward Low-Code Automation Tools

Low-code automation tools represent a powerful shift in how IT operations are managed, making automation more accessible and efficient than ever before. By reducing the need for complex coding and offering intuitive, drag-and-drop interfaces, these tools empower IT teams to streamline workflows, minimize errors, and accelerate deployment times.

The result is not only enhanced operational efficiency but also greater agility in responding to business needs—making low-code automation an essential strategy for modern IT success.

As you explore low-code automation solutions, focus on providers with a proven track record, robust integration capabilities, and scalable architecture. The right tool will not only simplify your current processes but also create a foundation for future growth and innovation. With the right low-code automation partner, your IT team can drive meaningful improvements across the organization, positioning your company for long-term success.

recognition

Resolve Named a Visionary in the 2024 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAPs)

Read the Report